Crowne Plaza Monterrey Aeropuerto by IHG
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 16:00
- Check-out
- Until 13:00
- Breakfast
- Available
- Airport shuttle
- Free
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
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1 / 5 Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- tea-or-coffee
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Standard room
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- hairdryer
- heating
- iron
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
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Club (Lounge Access) Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Aaron C.
The staff were genuinely helpful, and I appreciated being picked up at the airport by the shuttle. I booked online at about $220 a night after tax, a price I accepted because a coworker recommended this as one of the better places in the area. The rooms were the problem. The bedding was clean and the carpet mostly clean, but the bathroom had cracked and broken tiles, missing or moldy caulk, and mold on the hardware under the toilet, even where it looked painted over. The room trim, doors, and furniture were badly dinged. The window seals were dirty and moldy too, which I noticed when I looked outside. It gave the impression that everything had been taken out, the room quickly painted, and then put back with just a newer mattress. The shower in the first room wouldn't heat up, though the sink did, and after maintenance checked it, the shower stopped working altogether. In the second room it got hot, but was filthy. The third room, on the 7th floor, was in just as bad shape. I gave up and found another hotel about 30 minutes away, and that one was amazing. The people here tried to help and were great, but I can't justify top-end prices for rooms that felt more like a Motel 6.
Samuel P.
I like staying here whenever I come to Monterrey for business. The rooms are clean, and the people are friendly and helpful. I'd recommend it to other business travelers.
Georg Z.
The rooms are spacious and comfortable, with tasteful wall colors and very good beds. The furniture, carpet, and general style feel very American, though a bit dated and ready for a full refresh. The clean, good-sized pool is currently inaccessible because construction is happening around the entrance. The gym is also unavailable, but guests can use the Holiday Inn gym next door. What makes the stay enjoyable is how welcoming everyone is. Diana is a friendly, superb first-class chef at breakfast, and she always meets or exceeds my wishes. Daniel is consistently attentive when I dine in the restaurant, while Vanessa at the front desk handles my ever-changing travel needs with a friendly attitude. Miguel is equally helpful and friendly with my heavy luggage. Thanks as well to Layla, Jesus, Alfonso, and all the other helpful staff at the Crown Plaza. The breakfast buffet is excellent, and the restaurant is pretty good. Monterrey Crown Plaza Aeropuerto feels safe and is quite acceptable for a business trip. It also has free, secure parking.
Colin H.
A clean, nice property close to the airport. There are restaurants within walking distance too.
Warren B.
The restaurant food was tasty every time, and the service was immaculate and super friendly. Getting to some businesses nearby can be rough because of the roads and all the U-turns. The airport is close, which is handy, but my room was run down and could use a refresh. It didn't feel up to Crowne Plaza standards.
Amenities
Everything available at this property
General Services
65 available- Shopping on site
- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Security guard
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Room service
- Iron and board
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Telephone
- Iron
- Cafe
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Year of construction
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- Suites
- hotel
- American Express
- MasterCard
- Visa
- Visa Electrón
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Shop
- Luggage room
- Clothes dryer
- Café
- Banquet hall
- Show cooking
- Projector
- Printer
- Parasols
- Hot tub
Accessibility
4 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Accessible rooms
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
5 available- Parking
- Parking nearby
- Free Parking on Premises
- Car park
- Secure parking
Meals
7 available- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Air conditioning in Restaurant
Business Services
8 available- Business center
- Fax and copy machine
- Conference Hall
- Conference room
- Meeting room
- Conference hostess
- Business centre
- Fax
Recreation & Wellness
3 available- Sauna
- Massage
- Spa centre
Pool and beach
6 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Outdoor freshwater pool
- Sun loungers
Sports
3 available- Tennis court
- Fitness facilities
- Gym
Children
1 available- Babysitting service
Room Amenities
7 available- Non Smoking Rooms
- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
- Shower
- Alarm clock
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
5.2 km
7.6 km
19.1 km
16 m 1 min walk
Attractions
20- Fundidora Park19.1 km
- Museo de Acero19.1 km
- Muscera19.2 km
- Terraza "El Teleférico"19.3 km
- Expedición Amazonia Park19.5 km
Restaurants
20- Florinda's16 m 1 min walk
- Gloria92 m 1 min walk
- El Papalote Taco and Grill93 m 1 min walk
- IHOP97 m 1 min walk
- Starbucks114 m 1 min walk
Transit
20- Terminal Ruta 111 ZacatecasBus5.2 km
- Campestre HuinalaBus6.9 km
- EmbarcaderosFerry7.6 km
- Calle Villa MaribelBus7.8 km
- Calle Villa DanielaBus7.8 km

Stay rules
Important conditions for your stay