Casa Chukum Bacalar
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Extra bed
- MXN 250 per guest/night
- Airport shuttle
- MXN 700
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Comfort Double room with garden view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- toiletries
- towels
- tv
- wardrobe
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Deluxe Double room with garden view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- toiletries
- towels
- tv
- wardrobe
Add your dates to see current rates.
Premium Double room with garden view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- toiletries
- towels
- tv
- wardrobe
Add your dates to see current rates.
Standard Twin Family room with garden view
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- mini-bar
- private-bathroom
- safe
- shower
- soundproofing
- toiletries
- towels
- tv
- wardrobe
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Aslihan D.
The receptionists were nice, which makes it a shame that the rooms were so gross. We changed rooms twice because they smelled damp and the walls leaked after rain, getting our electronics wet. In every room we were moved to, the sheets were stained and hadn’t been changed. It was pretty disgusting and definitely didn’t feel like a five-star hotel. Quite disappointing.

Graham F.
The rooftop was a great place to watch the sunrise over the lagoon and stargaze. There were also friendly surprise encounters with the resident cats in the garden, and the ecoparque mangrove boardwalk is really close by. A fantastic stay, along with all the other nice things people have already mentioned.
Maren V.
We didn’t stay at the hotel, but they were friendly and let us walk around. They also helped us arrange tours and offered suggestions for Bacalar. A very cool place.
Bastien L.
We had a lovely sailing trip on the laguna with them. The staff are really kind and helpful too, they helped us with ADO bus tickets and printed some papers for us. There’s a water tap, so you don’t need to buy bottles, which is a big plus. The hotel itself is comfortable, has good vibes, and is a really nice place to stay in Bacalar. Definitely recommend it.
Peter H.
It’s easy to get to the Laguna and town centre from here. The place was comfortable, and the staff were very friendly and efficient.
Amenities
Everything available at this property
General Services
15 available- 24 Hour Reception
- Smoke Free Property
- Ticket assistance
- Garden
- Terrace
- Outdoor furniture
- Safe Deposit Box
- Concierge services
- Luggage storage
- Airport Transportation Pickup
- Tour assistance
- Barbecue grill(s)
- Picnic area
- Barbeque
- Contactless Check In And/Or Check Out
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
4 available- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
Business Services
1 available- Conference Hall
Recreation & Wellness
1 available- Spa
Pool and beach
2 available- Pool facilities
- Beach/pool towels
Sports
1 available- Fitness facilities
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
902 m 11 min walk
3.2 km
307 m 4 min walk
16 m 1 min walk
Attractions
20- Balneario Ejidal Mágico Bacalar307 m 4 min walk
- Área Natural Protegida329 m 4 min walk
- Fuerte de San Felipe de Bacalar473 m 6 min walk
- Muelle Ecologico473 m 6 min walk
- Ecoparque Bacalar484 m 6 min walk
Restaurants
20- La Bikina Bacalar16 m 1 min walk
- Yerbabuena Smoothie Bar40 m 1 min walk
- La Kinta Café40 m 1 min walk
- Mistura90 m 1 min walk
- Antojitos Doña Venus104 m 1 min walk
Transit
20- Estación de autobúsBus902 m 11 min walk
- ADO Bus TerminalBus1.0 km 13 min walk
- Nueva Terminal de Autobuses ADOBus1.0 km 13 min walk
- Taxi Collective nach ChetumalBus1.2 km 14 min walk
- Collectivo Chetumal paradaBus1.4 km 17 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Transfers
One-way Airport shuttle - Extra charge may apply