Puerta del Cielo Hotel Origen
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Pets
- Not allowed
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Double Suite with bay view
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- hairdryer
- iron
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 6 Grand Suite
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- hairdryer
- iron
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 6 Standard room
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- hairdryer
- iron
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
Add your dates to see current rates.
Standard room with partial view
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- hairdryer
- iron
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Peter W.
The pool was murky and didn’t look inviting, and not having breakfast included feels like a poor choice for a hotel at this price. The suite itself was clean, spacious, and had great lake views, but most rooms overlook a really ugly old motel-style building. Ground-floor rooms also seemed to have little privacy, with the baths clearly visible just a metre or two from the hotel’s only walkway. A new hotel is being built within a metre of the bedroom block, so there could be disruption. The place could be much better with more attention to practical details. Guest communication is only through WhatsApp, and response times are unpredictable. It took 20 minutes and a follow-up from me to get ice. The room had just four hangers despite a wardrobe over a metre wide. We asked for 15 more and only got eight. There was no fridge, and extra pool towels weren’t provided. The room towels barely covered the backs of the sunbeds. I messaged for more and got no response, so I had to collect two from reception myself. You also need a taxi to get to Bacalar town.

Lucía H.
We loved staying here. The rooms are lovely, the staff kind and attentive, and the food is tasty and fairly priced. If you can, get a ground-floor room by the lagoon. It’s beautiful, and the deck is close enough to jump straight in for a swim. I’d happily come back, and highly recommend the hotel. It made our time in Mexico even better.
Claire D.
Parking was really convenient for us since we had a rental car, and the staff were attentive and kind whenever we had questions. The hotel is beautiful, with a lush garden and two pools, one facing the lagoon. We also appreciated the welcome drink and coffee when we left. We had a great stay and enjoyed Bacalar, but for the room price we were disappointed that breakfast wasn’t included. The à la carte menu felt expensive, and it would’ve been nice to have coffee in the room.
Pieter D.
The bath on the terrace was a real bonus, and the food was very good. You can book a romantic dinner on the pier too. The rooms were clean, spacious, and nicely decorated, and the staff were sweet and accommodating. We had a great stay, would come again, and would recommend it to friends.
Carlos M.
My wife and I spent seven nights here in October and ate all our meals at the hotel. Not one disappointed us. The staff, from management to the room cleaners, were attentive to our requests. It’s a great spot to step away from city routines and reconnect with nature, and it’s going on our shortlist.
Amenities
Everything available at this property
General Services
8 available- 24 Hour Reception
- Smoke Free Property
- Outdoor furniture
- No elevators
- Safe Deposit Box
- Luggage storage
- Hiking
- Sun Deck
Internet
1 available- Free Wi Fi
Parking
2 available- Electric car charging
- Parking
Meals
2 available- Breakfast
- Restaurant
Business Services
1 available- Event facilities
Recreation & Wellness
1 available- Spa
Pool and beach
3 available- Beach facilities
- Pool facilities
- Beach/pool towels
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
43 m 1 min walk
1.4 km 17 min walk
1.4 km 17 min walk
32 m 1 min walk
Attractions
20- Palapa1.4 km 17 min walk
- Bacalitos Tours Bacalar1.7 km 22 min walk
- Ecoparque Bacalar2.2 km 27 min walk
- Muelle Ecologico2.2 km 27 min walk
- Área Natural Protegida2.5 km 31 min walk
Restaurants
20- ASANA Bacalar32 m 1 min walk
- El Tesoro Del Pirata74 m 1 min walk
- Itzel Restaurante Bacalar458 m 6 min walk
- Cárnitas Don Wizapol778 m 10 min walk
- Maeva Cafe1.0 km 13 min walk
Transit
20- ReformaBus43 m 1 min walk
- ReformaBus219 m 3 min walk
- Estación BacalarTrain1.4 km 17 min walk
- Nueva Terminal de Autobuses ADOBus1.7 km 21 min walk
- ADO Bus TerminalBus1.7 km 21 min walk

Stay rules
Important conditions for your stay