Hacienda Beach Club & Residences
About this property
"Hacienda Beach Club & Residences" is located in Cabo San Lucas. This apartment hotel is located in walking distance from the city center. You can take a walk and explore the neighbourhood area of the apartment hotel — Cannery Beach, Nikki Beach and Solmar Beach.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 11:30
- Breakfast
- Available
- Airport shuttle
- Free
- Reception
- 24/7
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
Rooms
Reference price
1 / 4 1 Bedroom Double Residence with ocean view
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
1 / 6 4 Bedrooms Penthouse Residence
- Private bathroom
- private-bathroom
1 / 1 3 Bedrooms Plus Den Sextuple Residence with ocean view
- 6 guests
- Private bathroom
- private-bathroom
1 / 1 3 Bedrooms Sextuple Residence with ocean view
- 6 guests
- Private bathroom
- private-bathroom
Guest reviews
Recent reviews shared by hotel guests
The grounds at Hacienda Del Mar look beautiful, but during our stay the hospitality fell far short of what you’d expect from a resort calling itself five-star. The experience felt overpriced and disappointing, with a focus on taking money rather than making guests comfortable. When we arrived, we were charged $13 for a 500 mL bottle of water without any explanation of the pricing or the resort’s process. Nobody mentioned that safe filtered tap water was available free. That set the tone for the stay. Staff seemed indifferent at best, and basic requests were treated like an inconvenience, with little urgency. We also saw two altercations between men after they’d had a couple too many drinks. Guest behavior seemed to go unchecked, and management didn’t create the atmosphere you’d expect at a luxury property. The food and drink menus were aggressively expensive, without quality or preparation that justified the prices. It felt like guests were being treated as captive sources of revenue. The worst moment came after my wife had a facial at the spa, when her necklace was misplaced or left behind. We realized it was missing after hours. Staff simply told us we’d have to wait until morning, with no attempt to help or show concern. We felt brushed off when we were upset about our property. Hacienda Del Mar markets itself as much more than it delivered. The traditional tiles and ocean views couldn’t make up for the hollow service. Cabo has better places to spend your time and money.
The grounds were kept up, our room was clean, and the location near the Marina with direct beach access is good. Still, I wouldn’t recommend staying here. On arrival, we got a rundown of rules and restrictions, but no useful information about amenities, the restaurant, or fitness center. When I asked, I was told I’d get a text. There was no welcome drink, and the two tiny bottles of water in the fridge were never replaced. In Mexico, bottled water matters. The gate staff made coming and going unpleasant. Every time, they asked my name, room number, and arrival date, treating us like criminals. If you leave the resort several times a day, it gets relentless, rude, and unwelcoming. At checkout, they charged us in dollars for everything we’d consumed and used a highly inflated conversion rate. When I asked to pay in pesos, the staff member argued, but the result was that we paid much more than the menu prices. The accommodation itself costs far too much for what it is.
If you want to spend vacation getting up three hours before your usual workday just to claim a pool chair, this is the resort for you. Staff allow people to reserve chairs at midnight and keep them all day, Hunger Games style. You can pay to use the pools and still struggle to get a spot. I don’t recommend this hotel.
Hacienda was a perfect stay, and we’re already looking forward to coming back. It’s a beautiful property within walking distance of the main attractions, and the food and drinks were great. Erick, Sergio, Raymundo and Favian deserve special thanks for making our visit so memorable. The service was outstanding.
The restaurant handled our dietary needs so well that they even made a salad dressing just for us. We had a memorable romantic dinner on the beach, where Diana anticipated what we needed and gave warm, personal service. Over our two weeks at Hacienda Beach Club and Residences in November 2025, the office, restaurant, pool, and beach teams were consistently attentive and went out of their way to help. Salvador was always kind and thoughtful whenever we needed a ride. Rodrigo and Pedro enjoyed our humor while taking care of food service, as did the rest of the employees. Manny was a cheerful, familiar presence at the pool. Managers Eduardo, Tony and Michael were polished and supportive. We highly recommend the resort. …Linda and David
Amenities
Everything available at this property
General Services
57 available- Air conditioning
- 24 Hour Reception
- Currency exchange
- Smoke Free Property
- Heating
- Newspapers
- Ticket assistance
- Washing machine
- Gift shop
- Garden
- Terrace
- Private Check In/Check Out
- Room service
- DVD Player
- Locker
- Iron and board
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Iron
- Microwave oven
- Coffeemaker
- Airport transportation
- Transfer services
- Tour assistance
- Barbecue grill(s)
- Hiking
- Barbeque
- Sun Deck
- Garage
- Snorkelling
- Yoga
- Extra decontamination measures
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Laundry service
- Multilingual staff
- Fireplace
- Lift access
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Grill/BBQ
- Café
- Parasols
- Game room
- Non Smoking Establishment
- Minimum Check In Age
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- Parking
Meals
9 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Poolside bar
- Bottled water
- Kettle
- Poolside snack bar
Business Services
1 available- Conference Hall
Recreation & Wellness
4 available- Spa tub
- Sauna
- Spa
- Spa treatments
Pool and beach
12 available- Swimming pool
- Outdoor pool
- Beach facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Heated swimming pool
- Next to the beach
- Children swimming pool
- Outdoor freshwater pool
- Children’s swimming area
- Sun loungers
Sports
2 available- Water sport facilities
- Fitness facilities
Children
6 available- Playroom
- Babysitting and childcare
- Kids club
- Kids' TV Networks
- Babysitting service
- Kids’ club
Pets
1 available- Pets Not Allowed
Room Amenities
13 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- Family room
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Slippers
- Toiletries
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
692 m 9 min walk
700 m 9 min walk
245 m 3 min walk
129 m 2 min walk
Attractions
20- La Terminal de Cabo245 m 3 min walk
- Cabo Boat Adventures302 m 4 min walk
- #CABO Sign350 m 4 min walk
- Bahía de Cabo San Lucas359 m 4 min walk
- The Place At Cabo391 m 5 min walk
Restaurants
20- Hacienda Cocina y Cantina129 m 2 min walk
- Herradero140 m 2 min walk
- Capital Sushi By Marlini148 m 2 min walk
- El Patio Choyero158 m 2 min walk
- Los Deseos160 m 2 min walk
Transit
13- Ruta del desiertoBus692 m 9 min walk
- 501 last bus stop in town from the northBus700 m 9 min walk
- Terminal bus "La paz"Bus1.8 km 23 min walk
- hospitalBus1.9 km 23 min walk
- Terminal de Autobus Cabo San LucasBus2.5 km 32 min walk
Stay rules
Important conditions for your stay
Fees and optional services
Transfers
Two-way Airport shuttle - Extra charge may apply
Rules and eligibility
Children
Ages 0-12 - Extra bed available
Hotel information
- Total rooms
- 24
- Floors
- 4
Electricity
- Voltage
- 127 V
- Frequency
- 60 Hz
- Socket types
- A
