Hacienda Puerta Campeche, a Luxury Collection Hotel, Campeche
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Reception
- 24/7
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 3 Double Suite
- 2 guests
- full double bed
- Private bathroom
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- wi-fi
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1 / 4 Presidential Double Suite
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 4 Presidential Double Suite with garden view
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 / 5 Quadruple Suite
- 4 guests
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Patrick W.
After dinner, Carlos took the time to tell us about the hotel’s history and show us around the property. He was a great reflection on the hotel and IHG, and we really appreciated it. From the welcome to the recommendations and timely, flawless professional service, he made the evening special. We had dinner at Hacienda Puerta Campeche, and it was absolutely wonderful. The food, atmosphere, and service were all fantastic. The food quality was impeccable, and it was great value for the magnificent setting. Thank you so much, we’ll return!
Mara W.
The bed was comfortable and the pool was nice, and the location worked well. But the rooms felt dark, and the walls were thin. Breakfast was bad: cold food, terrible coffee, and slow service. The waiter brought the salt and pepper only after we’d finished eating. For a 5-star hotel I expected much more, though it may still be the best option in Campeche because there isn’t much competition.
Ethan P.
The rooftop patio has great views, and the pool is unusual and fun. Our room was spacious and nicely furnished, and breakfast at the restaurant was good. The hotel is right by the city wall gate on calle 59, so the restaurants and shops are an easy walk away.
Matthias K.
The beds were very comfortable, and our room had plenty of old colonial character. The pool really is as lovely as it looks in the pictures. We had a great stay at this charming, beautifully arranged hotel at the end of Campeche’s most famous street.
julie B.
Augusto at the front desk was especially helpful and friendly, and the staff overall were wonderful. The rooms are large and clean, and the place feels authentic and unique. It does need some TLC, including the lovely rooftop terrace. Breakfast, the only meal we had there, was just okay. The location is perfect for spending a few days in Campeche, though calling it part of Marriott’s “luxury” brand feels like a stretch. We’d stay again.
Amenities
Everything available at this property
General Services
28 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Newspapers
- Gift shop
- Chapel
- Garden
- All Spaces Non Smoking (Public And Private)
- Room service
- Iron and board
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Telephone
- Iron
- Cafe
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Library
- Sun Deck
- Solarium
- Extra decontamination measures
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Parking
- Parking nearby
Meals
4 available- Minibar
- Bar
- Buffet breakfast
- Restaurant
Business Services
2 available- Event facilities
- Conference Hall
Recreation & Wellness
3 available- Massage
- Sauna
- Spa
Pool and beach
3 available- Swimming pool
- Indoor Pool
- Outdoor pool
Sports
1 available- Fitness facilities
Children
2 available- Babysitting and childcare
- Children's playground
Pets
1 available- Pets allowed
Room Amenities
7 available- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- Bathrobe
- Toiletries
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
352 m 4 min walk
389 m 5 min walk
18 m 1 min walk
7 m 1 min walk
Attractions
20- Puerta de Tierra18 m 1 min walk
- Baluarte de San Francisco89 m 1 min walk
- Baluarte de San Pedro408 m 5 min walk
- Centro Cultural Casa No. 6470 m 6 min walk
- Independence Square496 m 6 min walk
Restaurants
20- Rincón Colonial7 m 1 min walk
- Mestizo / Bar & Restaurant14 m 1 min walk
- Casa Vittoria54 m 1 min walk
- Taqueria Don Gustavo86 m 1 min walk
- Balero's86 m 1 min walk
Transit
20- Paradero de AutobusesBus352 m 4 min walk
- Colectivo Seybaplaya 24-29 pesosBus389 m 5 min walk
- Colectivo a Edzna ruinas 55 pesosBus454 m 6 min walk
- Combis pour : China - Pich (via Ruinas Edzna) - Laureles - Castamay - Alfredo V.Bonfil - NohakalBus465 m 6 min walk
- Centro históricoBus792 m 10 min walk

Stay rules
Important conditions for your stay