Roomundo

About this property

Indulge in a luxurious escape at the 5-star Beloved Playa Mujeres - Couples Only All Inclusive resort, nestled in the serene Playa Mujeres area of Punta Sam. A short drive from the Punta Sam Ferry Terminal and El Meco Archaeological Site, this all-inclusive property offers 109 lavish guestrooms, each boasting private furnished balconies, indoor spa tubs, and premium bedding. Unwind with a massage at the spa or take a refreshing dip in one of the three outdoor pools. Stay active at the fitness center or explore the resort's four restaurants, seven bars/lounges, and coffee shop/cafe. Complimentary Wi-Fi, 24-hour room service, and valet parking are just a few of the amenities provided for your comfort and convenience.

Popular facilities

See all facilities
Spa & wellness
Restaurant
Fitness centre
Beach access
Bar

Good to know

Check-in
From 15:00
Parking
Free
Luggage storage
Available
Room types
4

Room Information

Rooms

Junior Suite Ocean View

  • 90 m2
  • 1 x King-size bed 150-183 width, 1 x Double bed 131-150 width
  • Direct dial telephone
  • Hairdryer
  • Bathtub
  • Shower
  • Bathroom
  • Terrace
  • Wi-fi (extra charge)
  • Cot on demand
  • Safe
  • Individually adjustable heating
  • Individually adjustable air conditioning
  • Ironing set
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SUITE GRAND

  • 102 m2
  • 1 x King-size bed 150-183 width
  • Tea and coffee making facilities
  • Minibar
  • Radio
  • TV
  • Direct dial telephone
  • Hairdryer
  • Housekeeping
  • Turndown service
  • Pillow menu
  • Wi-fi
  • Toiletries
  • Desk
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JUNIOR SUITE KING SIZE BED

  • 89 m2
  • 1 x King-size bed 150-183 width
  • Hairdryer
  • Housekeeping
  • Satellite TV
  • Fan
  • Slippers
  • Bathrobes
  • Desk
  • Toiletries
  • Turndown service
  • Pillow menu
  • Wi-fi
  • Wheelchair-accessible
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Double or Twin CAPACITY 2

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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.8/10
Excellent
8470 reviews

Sarah M.

10/10

The beach is huge and beautiful, with white sand and clear water, and there was always a palapa available. Our Jr ocean view suite was large and updated. We booked through Excellence resorts, so airport pickup was included; cool towels and cold water were waiting for us. This is the best resort we've stayed at, after trips around Mexico and the Caribbean. It's peaceful and laid back, so bring a book. The evening shows are fun but low key, so anyone looking for a party should go elsewhere. The food is outstanding, and the service has been extraordinary. Manager Manuel spent about 10 minutes checking that everything was perfect, which I don't remember happening at another resort. We feel special here, and it has been worth every penny. They don't use straws, so bring reusable ones if you like frozen drinks. Bring tip money too, the staff work hard and deserve it. We'll definitely come back.

Michael C.

10/10

We wanted a beautiful setting, a calm atmosphere, and an all-inclusive without kids or too much bustle, and Beloved was exactly that. Everyone we met was kind, and everything we ate or drank tasted good. There are lots of little touches that make it feel like home, plus activities you can join or skip as you please. It was the best vacation my wife and I have ever had. We'd go back in a heartbeat. I joke that if I had unlimited money and wouldn't miss my friends and family, I'd live there.

olivia B.

10/10

The beach really is right there, with bright blue water, and the resort itself is breathtaking. Staff were so friendly and helpful, and they take care of almost everything, including booking excursions. There are lots of activities as well. I had an incredible honeymoon here and would recommend it if you're after a relaxing atmosphere and top tier service.

Nadia F.

8/10

The only real drawback was the beach. It was dirty and covered in plants, so it was almost unusable, though the view was still nice for relaxing and taking photos. Also, dinner at the restaurant has a dress code, and men need to wear long trousers. We stayed four nights and had a pleasant time. Room service was excellent, staff were polite and helpful, meals were good with plenty of variety, and the steaks stood out. The pools were clean. It was windy during our December stay, so warmer pool water on cold or windy days would have made swimming more comfortable. We especially enjoyed the nightly entertainment. The dance performances and live singers made the evenings lively, and we'd still recommend the hotel.

Amenities

Everything available at this property

60 Facilities

General Services

38 available
  • Number of floors (main building)
  • Number of floors (annexe)
  • hotel
  • American Express
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Airport
  • Key Collection
  • Check In Hour
  • Check Out Hour
  • Local and international calls
  • Room service
  • Laundry service
  • Medical service
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Luggage room
  • Library
  • Café
  • Non Smoking Area
  • Smoking area
  • Highchairs
  • Projector
  • Parasols
  • Hot tub
  • Turkish bath (hamam)
  • Hairdressing salon

Parking

1 available
  • Secure parking

Meals

5 available
  • Bar
  • Restaurant
  • Poolside snack bar
  • Swim Up Bar
  • Air conditioning in Restaurant

Business Services

3 available
  • Conference room
  • Meeting room
  • Business centre

Recreation & Wellness

6 available
  • Sauna
  • Steam bath
  • Massage
  • Spa treatments
  • Beauty salon
  • Spa centre

Pool and beach

4 available
  • Beach
  • Private pool
  • Outdoor freshwater pool
  • Sun loungers

Sports

3 available
  • Golf course
  • Bicycle hire service
  • Gym

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Ferry Puerto Sam

1.0 km 13 min walk

Closest Bus Rutas 3 & 4

5.9 km

Top attraction nearbyZona Arqueológica de El Meco

3.4 km

Dining nearby 20 Restaurants

55 m 1 min walk

Attractions

20
  • Zona Arqueológica de El Meco3.4 km
  • Parque de las Palapas9.3 km
  • MUSA9.3 km
  • Mercado 289.5 km
  • Punta Sur10.4 km

Restaurants

20
  • Aroma Restaurant55 m 1 min walk
  • Le Bisou78 m 1 min walk
  • Isla Grill91 m 1 min walk
  • El Mar129 m 2 min walk
  • The Grill200 m 3 min walk

Transit

20
  • Aeropuerto Internacional de CancúnAirport23.4 km
  • Puerto SamFerry1.0 km 13 min walk
  • Terminal Punta SamFerry1.0 km 13 min walk
  • Rutas 3 & 4Bus5.9 km
  • Paradero Terminal Marítima Puerto JuárezBus6.0 km
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 00:00Front desk timing