Beloved Playa Mujeres Couples Only
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Parking
- Free
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 3 Junior Suite Ocean View
- 90 m2
- 1 x King-size bed 150-183 width, 1 x Double bed 131-150 width
- Direct dial telephone
- Hairdryer
- Bathtub
- Shower
- Bathroom
- Terrace
- Wi-fi (extra charge)
- Cot on demand
- Safe
- Individually adjustable heating
- Individually adjustable air conditioning
- Ironing set
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1 / 4 SUITE GRAND
- 102 m2
- 1 x King-size bed 150-183 width
- Tea and coffee making facilities
- Minibar
- Radio
- TV
- Direct dial telephone
- Hairdryer
- Housekeeping
- Turndown service
- Pillow menu
- Wi-fi
- Toiletries
- Desk
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1 / 3 JUNIOR SUITE KING SIZE BED
- 89 m2
- 1 x King-size bed 150-183 width
- Hairdryer
- Housekeeping
- Satellite TV
- Fan
- Slippers
- Bathrobes
- Desk
- Toiletries
- Turndown service
- Pillow menu
- Wi-fi
- Wheelchair-accessible
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1 / 1 Double or Twin CAPACITY 2
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Guest reviews
Recent reviews shared by hotel guests
Patricia I.
The spa was so good that we wished we'd gone earlier and could have visited every day. We also liked that there were plenty of activities without any pressure to join in. We tried sip and paint, watched an impressive "liquid" show, and listened to live musicians by the pool. There was still a lot more we could have done, but it was fun to take part only when we felt like it. We spent five days at Beloved in early January and got engaged there. The staff went out of their way to help with the surprises my now-fiancé had planned. After they learned we'd gotten engaged on our second night, Sr. Alberto, a mezcal master and, I think, a restaurant manager, arranged a private mezcal and ceviche tasting for us at no charge. On our last day he gave us a bottle of mezcal from his home collection, wrapped for travel so we could "serve it at the wedding." The staff made us feel very special. Our two-story casita suite with plunge pool was spacious and had what we needed. We had a little trouble turning off the pool jets and with the rooftop doorknob, but both were fixed within 30 minutes of calling. Whenever we needed something, help came quickly, even late at night. The food was mostly really good, though some dishes were only okay and others were amazing. We liked the taco truck and the cafe with baked goods and gelatto best, and the quiche appetizer at the French restaurant was incredible. Portions were on the small side, but we could order as many dishes as we wanted. The seafood was fresh and very good; the sushi was a little lean, while the ribeye impressed me. It was a fantastic stay, beyond the engagement itself. The service and quality made it even better, and before we left we were already talking about coming back for an anniversary or a baby moon.

Sarah M.
The beach is huge and beautiful, with white sand and clear water, and there was always a palapa available. Our Jr ocean view suite was large and updated. We booked through Excellence resorts, so airport pickup was included; cool towels and cold water were waiting for us. This is the best resort we've stayed at, after trips around Mexico and the Caribbean. It's peaceful and laid back, so bring a book. The evening shows are fun but low key, so anyone looking for a party should go elsewhere. The food is outstanding, and the service has been extraordinary. Manager Manuel spent about 10 minutes checking that everything was perfect, which I don't remember happening at another resort. We feel special here, and it has been worth every penny. They don't use straws, so bring reusable ones if you like frozen drinks. Bring tip money too, the staff work hard and deserve it. We'll definitely come back.
Michael C.
We wanted a beautiful setting, a calm atmosphere, and an all-inclusive without kids or too much bustle, and Beloved was exactly that. Everyone we met was kind, and everything we ate or drank tasted good. There are lots of little touches that make it feel like home, plus activities you can join or skip as you please. It was the best vacation my wife and I have ever had. We'd go back in a heartbeat. I joke that if I had unlimited money and wouldn't miss my friends and family, I'd live there.
olivia B.
The beach really is right there, with bright blue water, and the resort itself is breathtaking. Staff were so friendly and helpful, and they take care of almost everything, including booking excursions. There are lots of activities as well. I had an incredible honeymoon here and would recommend it if you're after a relaxing atmosphere and top tier service.
Nadia F.
The only real drawback was the beach. It was dirty and covered in plants, so it was almost unusable, though the view was still nice for relaxing and taking photos. Also, dinner at the restaurant has a dress code, and men need to wear long trousers. We stayed four nights and had a pleasant time. Room service was excellent, staff were polite and helpful, meals were good with plenty of variety, and the steaks stood out. The pools were clean. It was windy during our December stay, so warmer pool water on cold or windy days would have made swimming more comfortable. We especially enjoyed the nightly entertainment. The dance performances and live singers made the evenings lively, and we'd still recommend the hotel.
Amenities
Everything available at this property
General Services
38 available- Number of floors (main building)
- Number of floors (annexe)
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Airport
- Key Collection
- Check In Hour
- Check Out Hour
- Local and international calls
- Room service
- Laundry service
- Medical service
- Multilingual staff
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Lift access
- Newspaper stand
- Shop
- Garden
- Terrace
- Concierge
- Luggage room
- Library
- Café
- Non Smoking Area
- Smoking area
- Highchairs
- Projector
- Parasols
- Hot tub
- Turkish bath (hamam)
- Hairdressing salon
Parking
1 available- Secure parking
Meals
5 available- Bar
- Restaurant
- Poolside snack bar
- Swim Up Bar
- Air conditioning in Restaurant
Business Services
3 available- Conference room
- Meeting room
- Business centre
Recreation & Wellness
6 available- Sauna
- Steam bath
- Massage
- Spa treatments
- Beauty salon
- Spa centre
Pool and beach
4 available- Beach
- Private pool
- Outdoor freshwater pool
- Sun loungers
Sports
3 available- Golf course
- Bicycle hire service
- Gym
What's nearby
Explore attractions, restaurants and transport around the hotel
1.0 km 13 min walk
5.9 km
3.4 km
55 m 1 min walk
Attractions
20- Zona Arqueológica de El Meco3.4 km
- Parque de las Palapas9.3 km
- MUSA9.3 km
- Mercado 289.5 km
- Punta Sur10.4 km
Restaurants
20- Aroma Restaurant55 m 1 min walk
- Le Bisou78 m 1 min walk
- Isla Grill91 m 1 min walk
- El Mar129 m 2 min walk
- The Grill200 m 3 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport23.4 km
- Puerto SamFerry1.0 km 13 min walk
- Terminal Punta SamFerry1.0 km 13 min walk
- Rutas 3 & 4Bus5.9 km
- Paradero Terminal Marítima Puerto JuárezBus6.0 km

Stay rules
Important conditions for your stay