Hotels in Cuernavaca, Morelos, MX
Casa Francisco Cuernavaca
Smoke-freeFamily friendly
About this property
Good choice if you’re looking forward to taking some rest at the hotel as much as to walking around the city. Hotel "Casa Francisco Cuernavaca" is located in Cuernavaca. This hotel is located 2 km from the city center. You can take a walk and explore the neighbourhood area of the hotel. Places nearby: Frida Kahlo Museum, Mexico Park and Chapultepec Castle.
Location
Spend an evening in a nice atmosphere of the bar. Taste the local cuisine and have a rest in the restaurant. The hotel cafe is a nice place to have a snack. Free Wi-Fi is available on the territory. Ask for more information when checking in.
If you travel by car, you can park in a parking zone. Also, the following services are available for guests at the hotel: a solarium and a doctor. Guests who love doing sports will be able to enjoy a fitness center. Here, you can treat yourself with water procedures as there will be an outdoor pool.
Children will be happy, there is a playroom for them. Want to have an excursion? Consult the tour assistance desk of the hotel. For the free movement around the city, the hotel offers a transfer for you. Additional services that the hotel offers to its guests: a laundry, dry cleaning, press, a safe-deposit box and a concierge.
The staff of the hotel speaks English and Spanish.
At the hotel
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Free
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Superior Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- fan
- hairdryer
- iron
- mirror
- pillows
- private-bathroom
- safe
- shower
- telephone
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1 / 6 Superior room
- Private bathroom
- air-conditioning
- hairdryer
- private-bathroom
- safe
- tv
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1 / 6 Executive room
- Private bathroom
- hairdryer
- private-bathroom
- safe
- tv
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1 / 6 Executive Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Guest Rating
8.6/10
Very Good Featured review
Lucía P.
2/10
This was a terrible stay from the moment we arrived. The room was dirty, dated, and badly maintained, and the hotel absolutely isn't a 4-star property. The towels were disgusting. The hand/face towel had visible holes and looked like something that should have been thrown away, not left in a guest room, and the bath towels were in similarly bad condition. I attached photos as evidence. The room and bathroom counters had white stains, and there was no shampoo or soap in the bathroom. The phone didn't work when I tried calling the front desk for clean towels. The door wouldn't close properly, and traffic and people talking outside were constantly audible, making it hard to rest. Cleanliness clearly wasn't a priority. When I asked to move rooms, staff said it wasn't possible. I asked for a manager but was told none was available. The staff seemed untrained and uninterested in handling basic concerns. This fell far below what I'd expect from a 4-star hotel, and I wouldn't recommend it.
Martin C.
8/10
The rooms are large and pleasant, with fans, air conditioning, and big opening windows. The complex is good, and the rooms are clean and tidy. The towels could use an update. Nice pool.
Emiliano S.
8/10
The rooms were the weakest part for me. There were plenty of TV channels and the shower got nice and hot, though the water pressure was poor. I also found dust in the closet, and some bathroom fixtures looked old and had rust and scale that seemed permanent. Thin walls and windows let in the next room’s TV and street noise, which cut into privacy. Casa Francisco feels set up mainly for business travelers who need somewhere to sleep. I wouldn’t pick it for a family or a couple on a busy weekend. The pools seemed small for the number of guests, and while breakfast had a decent range, there wasn’t much choice for other meals. Staff were friendly and helpful apart from a few people in management. It was a good stay, just not a great one.
Marlene F.
8/10
The one thing that bothered us was room service. We left the DND sign up while we were out, but the room was cleaned anyway. It wasn’t a disaster, though we’re private people and would rather skip cleaning during a stay. Otherwise, this was a nice, fairly priced hotel for families, with a pool and kids’ play area. The rooms were roomy, clean, and in good shape, and the lobby restaurant was pleasant. Staff were accommodating and very helpful, and most could speak English. When the mini-fridge didn’t work, they replaced it quickly.
Rodrigo V.
6/10
The hotel itself seemed clean, and the open areas felt cozy. For the price, the quality was probably its strongest point. I may just have had bad luck, since the bathroom drains smelled really bad. We got there at 11 in the morning and were told we couldn’t access the hotel without paying for early check-in. I understand there are set check-in times, but guests who arrived in front of us at the same time were given their room without a problem. I’m not comfortable with early check-in fees, which don’t seem very common. I’ve tried to be as objective as I can.
Amenities
Everything available at this property
103 Facilities
General Services
70 available- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Reception desk
- Room service
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Cafe
- Shuttle
- Airport transportation
- Transfer services
- Tour assistance
- Sun Deck
- Solarium
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Junior suites
- Suites
- Executive rooms
- Superior rooms
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Entertainment Area
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Local and international calls
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Launderette
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Banquet hall
Accessibility
3 available- Accessibility features
- Accessible rooms
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Wired Internet
- Wi Fi
Parking
4 available- Parking
- Car park
- Secure parking
- Valet parking
Meals
4 available- Bar
- Breakfast
- Restaurant
- Snack bar
Business Services
2 available- Business center
- Conference Hall
Recreation & Wellness
2 available- Doctor
- First Aid Kit
Pool and beach
4 available- Outdoor pool
- Pool facilities
- Children swimming pool
- Beach
Sports
3 available- Fitness facilities
- Golf course
- Gym
Children
3 available- Playroom
- Children's playground
- Babysitting service
Pets
1 available- Pets Not Allowed
Room Amenities
1 available- Family room
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
60 places nearby
Closest Bus Terminal de Autobuses Verdes de Morelos
757 m 9 min walk
Closest Train Antigua Estación de Ferrocarril de Cuernavaca
1.6 km 20 min walk
Top attraction nearbyUrban State Park Barranca de Chapultepec
675 m 8 min walk
Dining nearby 20 Restaurants
51 m 1 min walk
Attractions
20- Urban State Park Barranca de Chapultepec675 m 8 min walk
- Zona Arqueológica Teopanzolco1.2 km 14 min walk
- Centro Cultural Teopanzolco1.2 km 15 min walk
- Parque Ecológico San Miguel Acapantzingo1.3 km 17 min walk
- Museo de Ciencias de Morelos1.4 km 17 min walk
Restaurants
20- Tacos Charlie51 m 1 min walk
- El Camarón Guasaveño145 m 2 min walk
- Me Latte Café153 m 2 min walk
- TITOS itacates153 m 2 min walk
- Tacos el asador167 m 2 min walk
Transit
20- Aeropuerto Internacional de TolucaAirport58.7 km
- Aeropuerto Internacional de la Ciudad de MéxicoAirport58.9 km
- Terminal de Autobuses Verdes de MorelosBus757 m 9 min walk
- Pullman de MorelosBus1.0 km 13 min walk
- Antigua Estación de Ferrocarril de CuernavacaTrain1.6 km 20 min walk
Stay rules
Important conditions for your stay
Check-in15:00 – 00:00Front desk timing
Check-out12:00Departure timing
Rules and eligibility
Children
Ages 0-11 - Extra bed available