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About this property

Located on the idyllic island of Holbox, off the northern coast of Cancun, CasaSandra is less than 100 meters from the turquoise waters of the Caribbean Sea. The hotel is accessible by ferry, private boat, or small plane, with Cancun Airport less than 50 miles away. Built in 2000 by artist and owner Sandra Perez Lozano, CasaSandra initially served as her home before opening to guests in 2003. The hotel offers 18 unique rooms and suites, as well as a villa, each styled with elegant, rustic luxury.

Popular facilities

See all facilities
Spa & wellness
Wi-FiAvailable for a fee
Restaurant
Beach access
Bar
Breakfast available

Good to know

Check-in
From 15:00
Check-out
Until 13:00
Parking
Available for a fee
Airport shuttle
Free
Room types
4

Room Information

Rooms

Luxury Residence: The Origin

  • 100 m2
  • 1 x King-size bed 150-183 width, 1 x Single bed 80-130 width
  • Bathrobes
  • Fan
  • Housekeeping (extra charge)
  • Dining Area
  • Bathroom: 2
  • Shower: 2
  • Hairdryer
  • Kitchen
  • Fridge
  • Cooker
  • Tea and coffee making facilities
  • Individually adjustable air conditioning
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Master Luxury Garden

  • 70 m2
  • 1 x King-size bed 150-183 width
  • Minibar
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • TV
  • Balcony
  • Terrace
  • Safe
  • Individually adjustable air conditioning
  • Centrally regulated air conditioning
  • Tea and coffee making facilities
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Suite Garden

  • 48 m2
  • 1 x King-size bed 150-183 width
  • Safe
  • Individually adjustable air conditioning
  • Tea and coffee making facilities
  • Minibar
  • Hairdryer
  • Bathtub: 1
  • Shower: 1
  • Bathroom: 1
  • Balcony
  • Wi-fi
  • Bathrobes
  • Fan
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Suite Ocean

  • 70 m2
  • 1 x Double bed 131-150 width, 1 x King-size bed 150-183 width
  • Terrace
  • Wi-fi
  • Bathrobes
  • Housekeeping (extra charge)
  • Bathroom
  • Shower
  • Bathtub
  • Hairdryer
  • TV
  • Minibar
  • Tea and coffee making facilities
  • Centrally regulated air conditioning
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.6/10
Very Good
327 reviews

Elena C.

10/10

The beach was one of the best stretches we’ve come across, with soft sand, calm turquoise water, and that quiet Holbox feeling that makes you lose track of the day. We also had an excellent dinner at the restaurant, a real highlight. The property has its own soul, from the art on the walls to the slow pace, and the raccoons wandering around add some wild charm. Ser Casasandra wrapped up our Yucatán trip on a high note. We had a few hiccups, but the team handled them with warmth and care and really wanted to make things right. We’ll be back.

Peter A.

10/10

The food was phenomenal, and we loved the artistic boutique feel of this quaint, well-kept hotel. We visited in early November, and the staff were very accommodating. It’s quiet and a little off the beaten path, with the beach right across the sandy road, plenty of loungers, staff, and a beach restaurant. The walk into town wasn’t bad, with lots to see and do. We want to come back!

Tanya W.

10/10

Ser Casandra made celebrating my 35th Birthday with 15 guests an incredible experience. Everyone in the group said it was the best vacation they’d had with a group that size. The team guided me through everything, from booking my suite to arranging excursions, private dinners, and even the floral choices. They were patient with my guests who weren’t staying at the hotel, and flexible when our excursion times changed. On my first day, I broke a nail, and Lea and her front desk team quickly found a local nail tech who could see me. Their care really stood out. The evening turndown was lovely too, with letters and poems waiting in my room each night. Unforgettable. I’m a huge foodie with a wide-ranging palate, and the food and beverage options were plentiful and delicious. For a small island, Ser Casandra brought international flair to its food while keeping it connected to the region and culture. I can’t wait to return to Isla Holbox and make more memories with Ser Casandra. Thank you for everything, Ser Casandra Team.

Daniela C.

10/10

The peaceful feeling at Casasandra was surreal. I usually sleep badly, especially when traveling, but I felt at home and woke up refreshed. I even managed to relax and nap by the pool, at the beach club, or in the hammock on our balcony. Our beautiful villa had snacks, drinks, water, organic toiletries including bee honey shampoo, body wash and conditioner, plus robes, caftans, and incense. The service, food, and yoga classes were all wonderful, and the location was perfect. Yosniel, Daria, Omar, Gerardo, and the waiters at the main restaurant were always smiling and glad to help. They made us feel appreciated throughout. We also saw several guests checking in or out who had stayed before and seemed joyful. You can feel the owner’s attention to detail everywhere. This felt like a real home away from home, and my husband, daughter, and I are already looking forward to our next escape to Casasandra. We feel so lucky to have stayed there.

Amenities

Everything available at this property

60 Facilities

General Services

35 available
  • Year of most recent renovation
  • Total number of rooms
  • Number of floors (main building)
  • Number of floors (annexe)
  • Junior suites
  • Suites
  • Apartments
  • Villas
  • Superior rooms
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Check In Hour
  • Check Out Hour
  • Transfer service
  • Airport Shuttle
  • Room service
  • Laundry service
  • Launderette
  • Multilingual staff
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Bikes available
  • Café
  • Parasols
  • Special dietary options
  • Snacks

Internet

1 available
  • Wi Fi

Parking

1 available
  • Car park

Meals

14 available
  • Bar
  • Restaurant
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Breakfast
  • Continental breakfast
  • Breakfast a la carte
  • À la carte lunch
  • Set menu lunch
  • À la carte dinner
  • Set menu dinner
  • Gluten Free Meals
  • Vegetarian meal
  • Vegan meal

Recreation & Wellness

2 available
  • Massage
  • Spa treatments

Pool and beach

5 available
  • Beach
  • Private beach area
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers

Sports

1 available
  • Bicycle storage

Room Amenities

1 available
  • Towels and bed linen

What's nearby

Explore attractions, restaurants and transport around the hotel

50 places nearby
Closest Bus lancia to mainland

840 m 11 min walk

Closest Ferry Ferry a Chiquilá

861 m 11 min walk

Top attraction nearbyPlaya Holbox

293 m 4 min walk

Dining nearby 20 Restaurants

46 m 1 min walk

Attractions

20
  • Playa Holbox293 m 4 min walk
  • Letras Holbox474 m 6 min walk
  • Color letters / Downtown holbox543 m 7 min walk
  • Spigon / Beach front holbox546 m 7 min walk
  • Mural de Murph555 m 7 min walk

Restaurants

20
  • Nacheria Dafi Johns46 m 1 min walk
  • Raices Beach Club69 m 1 min walk
  • Slow Food Restaurant83 m 1 min walk
  • Restaurante Ñaña Holbox83 m 1 min walk
  • África Restaurante Holbox98 m 1 min walk

Transit

10
  • Aeropuerto Internacional de CancúnAirport74.9 km
  • lancia to mainlandBus840 m 11 min walk
  • Ferry a ChiquiláFerry861 m 11 min walk
  • Terminal Marítima de HolboxFerry931 m 12 min walk
  • Puerto de ChiquiláFerry11.0 km
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 23:00Front desk timing
Check-out13:00Departure timing