Chac Chi Hotel and Suites
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Free
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 1 Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- dining-area
- fan
- kitchen
- kitchen-stuff
- microwave
- mini-bar
- private-bathroom
- safe
- shower
- telephone
- toiletries
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1 / 6 Standard room
- Private bathroom
- air-conditioning
- desk
- fan
- mini-bar
- private-bathroom
- safe
- shower
- telephone
- towels
- tv
- wardrobe
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 1 Double Junior Suite
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- dining-area
- fan
- kitchen
- kitchen-stuff
- microwave
- mini-bar
- private-bathroom
- safe
- shower
- telephone
- toiletries
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Clara B.
The beds were unbelievably comfortable, the most comfortable I've had on my travels. The room matched the photos and had a coffee maker, fridge, and microwave. We were really comfortable, and the Mexican hotel was very nice with two pools. The downside was the location. It's far from most places to eat, and taxis are very expensive. Honestly, you'd be better off paying $30 more a night for a room in the North part of the island.

Ananya M.
It's in a quieter part of town, and the hotel feels chic and comfortable. The bed is very large, the installations are new after a recent renovation, and there's powerful AC and even a smart TV. The room is thoughtfully laid out with his and her sinks, and the on-site pool facilities are well maintained.
Jordan M.
A nice small hotel with rooms listed on air bnb. It's in a good mid-island spot, and rides north or south cost 50 pesos per person.
Steven C.
The staff were super friendly, and the price was a real bargain. I visited in low season and think I was the only guest for most of my stay. The rooms and suites are huge, with a comfortable bed, great shower, good temperature control, and a cute pool. Breakfast was a little lacking, but fine for a few days: cornflakes, toast, coffee, bananas, and some sort of orange drink. The only real frustration was the Wi-Fi sign-in. Apple devices needed to authenticate again every time they went to sleep. The Android password manager handled it, but if you didn't wake up your device and reconnect, you wouldn't get new messages, like an email asking for an update. This would easily be a 5 star review if they fixed the Wi-Fi setup.
Gavin F.
The room was good, and otherwise it was great. Just expect to pay 100 pacos a day for trips to and from North Beach and Centro, and about 80 one way to Punta Cur and garaffon. Shower pressure was very poor, and the water was warm rather than very hot. Breakfast was included, but only bread, cereal, and fruit.
Amenities
Everything available at this property
General Services
15 available- Air conditioning
- 24 Hour Reception
- Smoke Free Property
- Garden
- Terrace
- Room service
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Telephone
- Transfer services
- Sun Deck
- Solarium
Accessibility
1 available- Accessibility features
Internet
2 available- Free Wi Fi
- Internet
Parking
1 available- Free Parking on Premises
Meals
2 available- Minibar
- Bar
Pool and beach
4 available- Swimming pool
- Outdoor pool
- Beach/pool towels
- Next to the beach
Room Amenities
6 available- Non Smoking Rooms
- Cable TV
- TV
- Shower/Bathtub
- Shower
- Wardrobe/Closet
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
541 m 7 min walk
1.4 km 18 min walk
447 m 6 min walk
2 m 1 min walk
Attractions
20- El Parque Nacional Costa Occidental de Isla Mujeres, Punta Cancún y Punta Nizuc447 m 6 min walk
- Dolphin Discovery Isla Mujeres635 m 8 min walk
- Chapel of Guadalupe, Isla Mujeres781 m 10 min walk
- VIP Luxury Yachts1.1 km 13 min walk
- Monumento Tiburón Ballena1.2 km 15 min walk
Restaurants
20- Restautant Bahia Tolok2 m 1 min walk
- Varadero "Islenos Rincon"145 m 2 min walk
- sesolocos restaurant148 m 2 min walk
- Dragón Isleño152 m 2 min walk
- Las Empanadas de Cazón153 m 2 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport26.2 km
- bus number 3+4Bus541 m 7 min walk
- bus number 4Bus808 m 10 min walk
- Hospital, Bus 3+4Bus1.1 km 14 min walk
- Terminal Isla MujéresFerry1.4 km 18 min walk

Stay rules
Important conditions for your stay