Hotel Secreto
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Fourth Floor Double room with ocean view
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Standard Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Ground Floor Double room with ocean view
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Beach House
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Greg B.
We loved the rooftop bar, especially the sunset and moonrise views, and went up almost every night. The rooftop staff were even better, if that’s possible. Our second floor ocean view room was spacious, with a comfortable bed, nice bathroom, and lovely balcony. The hotel staff were very friendly and arranged a perfect trip to Chitzen Itza for us. We didn’t use the weight room, though we did see it. The pool is lovely, but I preferred north beach, just a five minute walk away. We walked from the ferry in both directions, an easy trip of maybe ten minutes. I highly recommend staying here and we’ll definitely be back.

Gianna R.
The rooftop bar was a lovely spot for sunset, and there was live music on the weekends. The staff were all so nice, and they set up beach beds, which I wish we’d taken advantage of more often. The location worked perfectly for us, a little away from the main strip but still an easy walk to it and to the beach. Our fourth floor ocean view room was huge, with an amazing view that looked like a postcard, and a spacious shower. I was sad to leave. We’ll definitely stay here again, which isn’t something I say often.
Clara W.
The oceanfront at the hotel is stunning, though you can’t really swim there. On calmer days there are a few places to wade, and Playa Norte, one of the best public beaches, is a few blocks away. The rooftop bar has lovely views, too. The northern part of the island, with its shops and restaurants, is an easy walk, but the hotel sits at the end of a quiet dead end street away from the noise. The location really couldn’t be better for a peaceful getaway near the action. We’ve visited Isla many times and stayed in all kinds of hotels, and this was easily the best, especially for the price. We’ve just finished ten days here and will definitely return. Although the rooms seemed fairly booked, the pool and beach seating were never close to full. It was quiet and peaceful, with a daytime pool bar that was rarely used, so it didn’t feel like a party spot while we were there. The staff were kind and the room was comfortable. Water was delivered daily. The bed was decent, if not the best, and the room was a bit humid but cool. We also had consistently hot showers, which isn’t typical here.
Rebecca M.
The standard room was clean and comfortable, and I wished I’d booked a longer stay. The rooftop bar was excellent. There were two issues, though. First, mosquitoes were everywhere. I’d never seen swarms like that, and people by the pool were covered in bites. The hotel said it was unusual, and they were due to fumigate on the day we left. Sitting on the beach can get you away from them. You can’t swim there because of the current, so you need to go around the corner to Playa North. The gym was just a weights room with no cardio equipment. It also smelled damp, so I didn’t use it because I was concerned about my health. The machines and free weights started at 2kg, then jumped to 5kg and 10kg, with lots of heavier ones after that. Some weights between under 5kg and 10kg would make the setup more user friendly.
Emily C.
We had a king room on the third floor with a balcony so enormous it even had a bed on it. The room itself was amazing, with a very comfortable bed. The hotel is on the quiet side of the beach, which was lovely, and both the balcony and rooftop bar have exceptional views. You can’t swim in the bay, but there’s a pool if you want to cool off, though the water is very cold. One of the nicest hotels we’ve stayed in. I’d highly recommend it.
Amenities
Everything available at this property
General Services
30 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Ticket assistance
- Terrace
- All Spaces Non Smoking (Public And Private)
- Room service
- Safe Deposit Box
- Concierge services
- Luggage storage
- Airport transportation
- Tour assistance
- Sun Deck
- Temperature control for staff
- Extra decontamination measures
- Temperature control for guests
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Hotel safe
- Concierge
- Luggage room
- Clothes dryer
- Non Smoking Establishment
- Minimum Check In Age
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
2 available- Parking
- Free Parking on Premises
Meals
4 available- Bar
- Breakfast
- Breakfast in the room
- Restaurant
Business Services
1 available- Conference Hall
Recreation & Wellness
5 available- Doctor
- Massage
- Steam room
- Beauty services
- Spa
Pool and beach
7 available- Swimming pool
- Outdoor pool
- Beach facilities
- Private beach
- Beach/pool towels
- Next to the beach
- Outdoor freshwater pool
Sports
2 available- Fitness facilities
- Fitness
Pets
1 available- Pets Not Allowed
Room Amenities
1 available- Non Smoking Rooms
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
448 m 6 min walk
601 m 8 min walk
161 m 2 min walk
45 m 1 min walk
Attractions
20- Caleta Nómada161 m 2 min walk
- Parador Fotográfico214 m 3 min walk
- Green Demons Beach Club Isla Mujeres267 m 3 min walk
- Squalo Adventures316 m 4 min walk
- DC Explorer Snorkeling in Isla Mujeres and swim with Whale sharks417 m 5 min walk
Restaurants
20- קפה שושה45 m 1 min walk
- Lonchería Tacostumbras152 m 2 min walk
- Tacos La Patrona159 m 2 min walk
- Taco'n Madre Isla Mujeres160 m 2 min walk
- Chachacha Gourmet Garden165 m 2 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport27.6 km
- Rutas 3 & 4Bus448 m 6 min walk
- UltramarFerry601 m 8 min walk
- Terminal Maritima de Isla MujeresFerry715 m 9 min walk
- Terminal Isla MujéresFerry1.1 km 14 min walk

Stay rules
Important conditions for your stay