Suites Los Arcos
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Standard Double Family room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Standard Penthouse room
- Private bathroom
- private-bathroom
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Standard Quadruple room
- 4 guests
- Private bathroom
- private-bathroom
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Grand room
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Petra S.
The room was very clean, and they cleaned and sanitized it every day. The location is great on the main street with everything close by, but it's not for anyone wanting a calm, quiet evening. The music is loud until 1 am, and first floor windows facing the street are level with the terrace where there's live music every night. Through the wide glass door, people can see into the room. Curtains give privacy in the evening, but opening them for daylight exposes the room. The air conditioning seemed fine during the day but wasn't cold enough from around 5 pm onward, and stayed that way through the night. The mattress was really, really hard. The shower had good pressure, though the shower head was very small. The room kitchen had two plates, two cups and two bowls, but no cutlery, so bring your own. For a two star hotel, I'd call it a good deal.
Carlos R.
Everything was modern and renovated, and it was all super nice until I went to shower. They spent all that money and still fell way short with the shower head. I think they broke a Guinness World Record for finding the smallest, oldest one around here. If not for that, this hotel would be at the top of my list. Such a simple upgrade, and it fell so far short. Total bummer.
Ethan P.
We've stayed here several times and loved it. It's affordable and clean, right on Hidalgo street. The beds are very firm, and cover bands play late, so it's not a quiet place. Still, the music adds to the lively feel of the walking street.
Jessica L.
The balcony looked out over El Patio, and we loved hearing the live acoustic music while we got ready for dinner. It became something I looked forward to every day. The location is about as good as it gets, and our room had what we needed, though a blow dryer would have been handy. We did spot a few cockroaches, more than one but not many. It didn't spoil the stay, and I'd still happily recommend the place.
Monica F.
Right on the main street and about five minutes from North Playa, with shops and a bar with live music across the road. The price was great, the place had been fully renovated, and the staff were very nice. There's air conditioning and a shower, though the hot water can take 10-15 minutes to come through and never gets very hot. The TV reception was poor, and the channels were only in Spanish. At other hotels I've been able to switch some channels to English.
Amenities
Everything available at this property
General Services
12 available- Air conditioning
- Smoke Free Property
- Security guard
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Adults Only
- No elevators
- Reception desk
- Room service
- Smoke Detector
- Luggage storage
- Laundry
Accessibility
1 available- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Pool and beach
1 available- Next to the beach
Room Amenities
1 available- Non Smoking Rooms
What's nearby
Explore attractions, restaurants and transport around the hotel
165 m 2 min walk
304 m 4 min walk
112 m 1 min walk
14 m 1 min walk
Attractions
20- DC Explorer Snorkeling in Isla Mujeres and swim with Whale sharks112 m 1 min walk
- Squalo Adventures157 m 2 min walk
- Parador Fotográfico204 m 3 min walk
- Parque Principal Isla Mujeres238 m 3 min walk
- Faro de Punta Norte252 m 3 min walk
Restaurants
20- Isla Caribeña14 m 1 min walk
- El Patio Caribbean Grill14 m 1 min walk
- Argentina Steakhouse15 m 1 min walk
- El Patio Casa de la Música15 m 1 min walk
- Los Amigos19 m 1 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport27.3 km
- Rutas 3 & 4Bus165 m 2 min walk
- UltramarFerry304 m 4 min walk
- Terminal Maritima de Isla MujeresFerry402 m 5 min walk
- Terminal Isla MujéresFerry848 m 11 min walk

Stay rules
Important conditions for your stay