Hyatt House Mexico City/Santa Fe
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Pets
- Allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, French
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 4 Accessible Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- hypoallergenic
- iron
- microwave
- private-bathroom
- safe
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1 / 6 Double Studio with balcony
- 2 guests
- full double bed
- air-conditioning
- balcony
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- heating
- hypoallergenic
- iron
- kitchen
- microwave
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1 / 5 1 Bedroom Double Kitchen Suite
- 2 guests
- full double bed
- Private bathroom
- coffee
- fridge
- hairdryer
- kitchen
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
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Accessible Double Suite
- 2 guests
- full double bed
- air-conditioning
- blackout-blinds
- coffee
- desk
- dining-area
- dishwasher
- fridge
- hairdryer
- heating
- hypoallergenic
- iron
- kitchen
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Guest reviews
Recent reviews shared by hotel guests
Antonio R.
Breakfast was very well served, and our room had a full kitchen and living room. The hotel was clean and modern, and the staff were great. One of our best stays, definitely a gem. We had a lovely time. Special thanks to Elena and Diego for such excellent attention.

Patricia S.
We had a wonderful time here. Breakfast was amazing, and there's a gym and more. The rooms have two TVs, the cleaning service was amazing too.
Mariana T.
The suite was spacious and comfortable, almost like a small apartment, and I loved it. We had what was apparently the biggest balcony, with plenty of space, though we didn't use it much because it looked old and wasn't very pretty. This is a perfect place to stay if you need hospital procedures, since an indoor bridge connects directly to the hospital and you don't have to go out on the street. The areas were very clean, service was good, and breakfast was okay.
Isabel N.
The room was comfortable and clean, with nice views, and the common areas and restaurant made for a welcoming atmosphere. The staff were friendly and helpful, even leaving a welcome dessert in our room. We just wished they'd left a fork with it. Booking with Hyatt points made it excellent value. There were some room maintenance problems, though: the shower leaked onto the floor, and the toilet line leaked too. One elevator to the lobby was out of service, which made getting there and back a bit of a hassle, especially since the separate room elevator isn't convenient. It isn't a luxury hotel, but we had a pleasant stay for the price and would consider coming back. Downtown Mexico City was about a 30-45 minute drive depending on traffic, and the airport took 45 minutes to an hour. Luckily, Uber prices are reasonable.
E-M-A-R
Breakfast was very good, the bed was good, and the rooms were clean. The location is good, and you can bring your guest up to your room.
Amenities
Everything available at this property
General Services
27 available- ATM
- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Television in lobby
- Fire Extinguisher
- Room service
- Ironing
- Laundry
- Safe Deposit Box
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Microwave oven
- Transfer services
- Tour assistance
- Billiards
- Sun Deck
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
1 available- Free Wi Fi
Parking
1 available- Parking
Meals
6 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Kitchen
Business Services
4 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Pool and beach
3 available- Swimming pool
- Outdoor pool
- Pool facilities
Sports
2 available- Fitness facilities
- Gym
Children
1 available- Playroom
Pets
1 available- Pets allowed
Room Amenities
8 available- Fridge
- Family room
- Cable TV
- Hairdryer
- Shower
- Wardrobe/Closet
- Alarm clock
- Toiletries
Languages
3 available- Spanish
- English
- French
What's nearby
Explore attractions, restaurants and transport around the hotel
141 m 2 min walk
1.4 km 17 min walk
728 m 9 min walk
136 m 2 min walk
Attractions
20- KidZania728 m 9 min walk
- Historias mágicas selfie museum1.1 km 14 min walk
- Mirador de Lago1.2 km 14 min walk
- Parque La Mexicana1.3 km 16 min walk
- Letras CDMX1.5 km 19 min walk
Restaurants
20- Taquearte136 m 2 min walk
- Bellaria177 m 2 min walk
- DesertimeMx182 m 2 min walk
- Corner 8189 m 2 min walk
- Mairena190 m 2 min walk
Transit
20- Aeropuerto Internacional de la Ciudad de MéxicoAirport23.5 km
- Aeropuerto Internacional de TolucaAirport29.9 km
- Combis Yaqui- Santa fe Santa fe- Santiago Cabrera Santa Fe- NavidadBus141 m 2 min walk
- Centro Comercial Santa FeBus181 m 2 min walk
- RTP Santa Fe-BalderasBus191 m 2 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required