Marquis Reforma Hotel Spa
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Airport shuttle
- Free
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 3
- Accommodates
- Up to 2 guests
Room Information
Rooms
1 / 3 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- hairdryer
- iron
- mini-bar
- pillows
- private-bathroom
- safe
- shower
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1 / 1 Double Junior Suite
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
- toiletries
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1 / 1 Deluxe Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
ana S.
What mattered most to me was how the team looked after me after I fell in the street. They sent first aid staff to check that I was okay, took my blood pressure, and kept making sure I had food and was feeling well. Susana from concierge stayed closely involved throughout my time there, even going to get my medicine and bringing it to me. The man at the front entrance was just as quick to help and kept checking what I needed. The hotel itself is beautiful, with excellent service and a lovely interior. The staff were always ready to assist with anything. Plenty of five-star hotels have good design and food, but this one also has the kindest, most helpful staff I could ask for. I'd give it six stars if I could.
Rafael M.
The staff made a great impression, especially the manager, who was professional and welcoming. I can't remember his name, but the customer service was top tier, and I'd happily stay here again. I booked the Premium Loft at Marquis Reforma through a third-party site. I think some of its photos showed a hot tub on the terrace, which my room didn't have. Even so, the room was luxurious, clean, beautiful, and very comfortable, with everything I needed. The location is perfect.
Rakesh S.
I found the spa a great place to unwind after a full day in the city, with pools, a sauna, and a relaxing atmosphere. There are several places to eat, serving both Mexican and international food, and room service is reliable for a quiet night in. Marquis Reforma sits right on Paseo de la Reforma, making it a handy base for Mexico City. Chapultepec Park, museums, restaurants, and shops are all easy to reach on foot. The staff were friendly, attentive, and professional from check-in through departure, always ready to help or offer recommendations. Rooms are spacious, clean, comfortable, and well maintained. Junior Suites are especially roomy if you can spend a little more.
Natalia S.
Breakfast was good, and everything we ordered through room service tasted delicious. But compared with the nearby St. Regis, Four Seasons, and Ritz-Carlton, this hotel looks much worse for a five-star place. Kids also aren't allowed in the pool. The building needs remodeling. The showers are old and worn, and the foyer feels like a good hotel from the 1980s. We have LHW Sterling level, but didn't get a welcome amenity or an upgrade.
Marek N.
The hotel has a handy location for getting to museums, shopping, Roma Norte, centro historical, and more. The service, restaurants, and accommodations were all excellent. We'd definitely come back.
Amenities
Everything available at this property
General Services
69 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Television in lobby
- Terrace
- Fire Extinguisher
- Bridal suite
- Room service
- Smoke Detector
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Shoe shine
- Luggage storage
- Telephone
- Cafe
- Car rental
- Airport transportation
- Transfer services
- Tour assistance
- Sun Deck
- Garage
- Year of most recent renovation
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- Junior suites
- Suites
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Airport
- Electric vehicle charging station
- Check In Hour
- Check Out Hour
- Car hire
- Airport Shuttle
- Laundry service
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Lift access
- Shop
- Concierge
- Luggage room
- Clothes dryer
- Bikes available
- Café
- Non Smoking Area
- Printer
- Hot tub
Accessibility
4 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
- Accessible rooms
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
4 available- Parking
- Parking nearby
- Car park
- Valet parking
Meals
6 available- Minibar
- Bar
- Breakfast
- Breakfast in the room
- Restaurant
- Bottled water
Business Services
4 available- Conference room
- Meeting room
- Business centre
- Fax
Recreation & Wellness
3 available- Spa tub
- Sauna
- Steam bath
Pool and beach
2 available- Swimming pool
- Indoor freshwater pool
Sports
4 available- Bike rental
- Bicycle hire service
- Bicycle storage
- Gym
Children
1 available- Babysitting service
Room Amenities
10 available- Non Smoking Rooms
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Bathtub
- Shower
- Bathrobe
- Slippers
- TV lounge
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
119 m 1 min walk
467 m 6 min walk
667 m 8 min walk
17 m 1 min walk
Attractions
20- The Angel of Independence667 m 8 min walk
- Chapultepec Castle1.0 km 13 min walk
- Parque España1.1 km 14 min walk
- Museo Nacional de Antropología1.3 km 17 min walk
- Bosque de Chapultepec1.8 km 22 min walk
Restaurants
20- Los Canarios Marquis Reforma17 m 1 min walk
- Nick-San24 m 1 min walk
- Terraza Santino Reforma33 m 1 min walk
- A La Parrilla35 m 1 min walk
- La Jolla66 m 1 min walk
Transit
20- Aeropuerto Internacional de la Ciudad de MéxicoAirport10.8 km
- Aeropuerto Internacional Felipe ÁngelesAirport39.1 km
- ChapultepecBus119 m 1 min walk
- La DianaBus136 m 2 min walk
- La DianaBus305 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Deposit
Deposit required