NH Collection Mexico City Airport T2
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Free
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Superior Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- fridge
- hairdryer
- heating
- iron
- mini-bar
- pillows
- private-bathroom
- safe
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Premium Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- fridge
- hairdryer
- heating
- iron
- private-bathroom
- safe
- tea-or-coffee
- toiletries
- tv
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1 / 6 Junior Suite
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- hairdryer
- iron
- mini-bar
- pillows
- private-bathroom
- safe
- shower
- slippers
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Suite
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Daniel W.
After a long day of travel, the exceptionally clean room and very comfortable mattress and bedding were just what I needed. I was traveling internationally with my cat, which can be stressful. Airport security and customs rules sometimes prevent bringing cat litter in carry-on luggage, and I arrived worried about how to care for my cat. The hotel's staff kindly helped arrange for cat litter to be bought and delivered. They made a stressful situation much easier. I especially want to thank Ricardo, Ricardo, and Ricardo, who all happened to be working that day. Each was friendly, professional, and truly helpful. They made me feel welcome and well cared for. I was also grateful that staff could speak with me in English. My Spanish is still a work in progress, though I'm determined to learn, and everyone was patient and easy to communicate with. I'm glad to have found a hotel that really welcomes cats. A lot of hotels call themselves pet-friendly, but cats are often excluded in the fine print, which causes unnecessary stress for pet owners. I appreciated the hotel's clear, accommodating policy. Checkout was efficient, including the room inspection for the 2,500-peso pet deposit. The front desk explained that they couldn't process the full refund directly. They issued a small placeholder refund while the hotel's controller completes the adjustment. At the time I'm writing this, the refund is still being finalized, but staff explained the process clearly and handled it professionally. I had an excellent stay, would happily return, and highly recommend the hotel, especially for anyone traveling through Mexico City Airport with a cat.
Marta S.
Room service was very good, and both the front desk and housekeeping were courteous. Check-in was quick, and Alberto Herrera answered my questions knowledgeably. When I called for help with the tub plug, housekeeping came fast, though I had to use my fingers to open and close it because it wasn’t working properly. The thermostat was confusing too. At around 6 p.m. I was told the temperature wouldn’t rise until after 10. It was set to 23°C, but by 3 a.m. it had returned to the temperature from when I arrived. I’d still absolutely come back. I slept very well and had a good stay overall. I arrived at Terminal 1, where the Hilton reception staff seemed uninterested in helping me, but I’d read good things about the WH Collection in T2 and was glad I tried it.
Emre Y.
Daniela made breakfast especially enjoyable. She was friendly and attentive, and really made sure everything was right. The food was delicious, with plenty of choices, and the service was excellent. I had a wonderful morning at the NH Collection Mexico City Airport T2. Highly recommend it.
sasha M.
The breakfast buffet had lots to choose from and was well stocked, which helped make up for some other issues. My room was spacious and clean, but the bathroom in particular could use a refresh. The views, both inside and outside the hotel, weren’t much to look at, so you may prefer a wall. I didn’t think the nightly price was worth it, even with breakfast. For some reason, they wouldn’t accept that breakfast was included in my booking, so I had to pay separately. Staff spoke English, but seemed unsure when questions went beyond their usual phrases.
stephanie R.
After my flight was cancelled at the last minute, I booked through a third-party site. Check-in was quick, and the staff were attentive. The room was beautiful and spacious, and the breakfast buffet was delicious with lots of options. Breakfast isn’t included in the stay, though you can buy it before reserving. Having the hotel right at the airport made things easy for my partner and me, since we didn’t have to move our luggage around. The staff were wonderful, and I’d definitely stay again if I were in the area.
Amenities
Everything available at this property
General Services
71 available- ATM
- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Garden
- Television in lobby
- Terrace
- Fire Extinguisher
- Outdoor furniture
- Room service
- VIP room amenities
- Smoke Detector
- Laptop safe
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Iron
- Diet menu (on request)
- Airport transportation (complimentary)
- Shuttle
- Transfer services
- Total number of rooms
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Airport
- Key Collection
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Transfer service
- Airport Shuttle
- Laundry service
- Launderette
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Cloakroom
- Lift access
- Shop
- Concierge
- Sun terrace
- Luggage room
- Clothes dryer
- Non Smoking Area
- Smoking area
- Audio Visual Equipment Rental
- Solarium
- Green Key (FEE)
- Bioscore Sustainability Certification
- Deposit on arrival
- Identification card at arrival
- Non Smoking Establishment
Accessibility
3 available- Upper floors accessible by elevator
- Accessibility features
- Wheelchair Accessible
Internet
3 available- Free Wi Fi
- Internet access
- Wi Fi
Meals
12 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Breakfast in the room
- Restaurant
- Snack bar
- Kitchen
- Bottled water
- Kettle
- Dining area
- Air conditioning in Restaurant
Business Services
3 available- Conference room
- Meeting room
- Business centre
Recreation & Wellness
3 available- Sauna
- Steam bath
- Massage
Sports
2 available- Gym
- Fitness
Children
1 available- Babysitting service
Room Amenities
11 available- Non Smoking Rooms
- Soundproof rooms
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Toiletries
- Towels and bed linen
What's nearby
Explore attractions, restaurants and transport around the hotel
69 m 1 min walk
150 m 2 min walk
1.6 km 20 min walk
16 m 1 min walk
Attractions
20- Casa del árbol del hada Arif1.6 km 20 min walk
- Monumento Niños3.9 km
- Zoo San Juan De Aragon4.6 km
- Recorrido con Artistería4.8 km
- Neza de colores5.3 km
Restaurants
20- Sushi Itto16 m 1 min walk
- Itallianis Reforma 22263 m 1 min walk
- La Ciudad de Colima65 m 1 min walk
- Sbarro Aeropuerto Intl Mexico 280 m 1 min walk
- Tenedor del Cielo AICM T290 m 1 min walk
Transit
20- Aeropuerto Internacional de la Ciudad de MéxicoAirport1.7 km
- Aeropuerto Internacional Felipe ÁngelesAirport36.3 km
- Metrobus Aeropuerto T2Bus69 m 1 min walk
- Bus Tetsa T2/T1Bus87 m 1 min walk
- Terminal 2 AutobusesBus103 m 1 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Parking
Parking - Extra charge may apply