Roomundo
Smoke-freeFamily friendly

About this property

A great place for travellers looking for a neighbours-free vacation! Cottage "Winíka Alterra" is located in Palenque. This cottage is located in 3 km from the city center. Location Spend an evening in a nice atmosphere of the bar. You can stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. Specially for tourists who travel by car, there’s a free parking zone. Also, the following services are available for guests at the cottage: a massage room and a doctor. Swimming fans are going to enjoy an outdoor pool. There are playrooms for children at the cottage. They will be having so much fun that you might have to spend the evening with adults. Want to have an excursion? Consult the tour assistance desk of the cottage. The staff of the cottage will order a transfer for you. There are other services available for the guests of the cottage. For example, a laundry and a concierge. The staff of the cottage speaks English and Spanish. At the cottage

Popular facilities

See all facilities
Swimming pool
Spa & wellness
Free WiFi
Restaurant
Bar
24h reception

Good to know

Check-in
From 14:00
Check-out
Until 12:30
Parking
Free
Airport shuttle
Free
Pets
Not allowed
Luggage storage
Available
Languages
Spanish, English, Multi-language staff
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Deluxe Double room with balcony

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • balcony
  • desk
  • private-bathroom
  • shower
  • toiletries
  • towels
  • water
  • wi-fi
What's the price for your stay?

Add your dates to see current rates.

Standard Family room with balcony

  • Private bathroom
  • air-conditioning
  • balcony
  • desk
  • private-bathroom
  • shower
  • toiletries
  • towels
  • water
  • wi-fi
What's the price for your stay?

Add your dates to see current rates.

Deluxe Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • private-bathroom
What's the price for your stay?

Add your dates to see current rates.

Standard Triple room

  • 3 guests
  • Private bathroom
  • air-conditioning
  • private-bathroom
What's the price for your stay?

Add your dates to see current rates.

Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.4/10
Excellent
199 reviews

Klara H.

10/10

The accommodation and the family who care for it are a wonderful find. The houses are in the middle of the jungle, surrounded by nature, and everything at the hotel is designed to be in harmony with the environment. Even the food is homegrown, and it was some of the best we had on our trip. The staff are especially warm. When we had transportation problems, they helped us right away with every resource available. The houses are superbly equipped and very, very clean. Even with several other guests, it feels like you have the place to yourself. The hotel's own transport can take you to the Palenque ruins and pick you up again at any time; the ride takes about 15 minutes. We didn't have a car during our stay, but you can also reach the hotel by taxi. All in all, it was a really great stay, 10/10, and we would definitely recommend it to anyone.

Priya N.

10/10

The management has created such a beautiful, high-quality experience. It's exceptional. The restaurant is delicious and thoughtful, and we looked forward to eating there every day. The setting is peaceful, and the service is unlike anything we've experienced. It feels like they truly care about their guests. They knew when to bring us mosquito repellent, offer an ice block on hot days, or create charming moments, like showing us the moon through a telescope. They even offered us a packed lunch when we missed breakfast. Stay here in Palenque!

Sophie L.

10/10

We were a family of two adults and two teenagers and had a great three-night stay at Winika Alterra. It's a family-run ranch hotel. Elena, her dad, and all the staff were extremely friendly. The rooms are simple but comfortable, set in a spacious, colorful bungalow with a spotless private bathroom. There's a terrace where you can relax. The swimming pool is natural and uses no chemicals. A network of plants filters the water. The food is local, and sometimes organic, such as the eggs. The small suggested menu changes every day. The duck meat raised at Winika ranch was a big plus. If neither of the two options appealed to you or the kids, Elena was always ready to help. Our teenagers wanted pancakes every morning for breakfast, and they were so good. Elena was happy to make them each day. If you're looking for a place surrounded by nature, with howler monkeys in the nearby woods at night or early morning, along with butterflies and iguanas, this is the place. It's perfectly located for visiting the cascades and just outside the noisy, lively center of Palenque. Thanks again, Elena, for the warm welcome!

Christopher L.

10/10

This is a family-owned place. Some of the best food I had on my entire trip was here. Much of it is grown locally on their own property. They have a natural pool with no chemicals, cleaned through plant filtration. The air-conditioned rooms are very clean and safe. I highly recommend stopping by for one night or several.

Amenities

Everything available at this property

52 Facilities

General Services

33 available
  • 24 Hour Reception
  • Smoke Free Property
  • Security guard
  • Ticket assistance
  • Garden
  • Terrace
  • No elevators
  • Room service
  • Laundry
  • Concierge services
  • Luggage storage
  • Microwave oven
  • Airport transportation
  • Tour assistance
  • Sun Deck
  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Contactless Check In And/Or Check Out
  • Additional Measures Against COVID 19
  • Total number of rooms
  • hotel
  • Check In Hour
  • Check Out Hour
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • Lift access
  • Concierge
  • Luggage room
  • Parasols
  • Non Smoking Establishment

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

1 available
  • Free parking

Meals

3 available
  • Bar
  • Restaurant
  • Poolside snack bar

Recreation & Wellness

3 available
  • Doctor
  • Massage
  • First Aid Kit

Pool and beach

4 available
  • Outdoor pool
  • Pool facilities
  • Outdoor freshwater pool
  • Sun loungers

Children

1 available
  • Playroom

Pets

1 available
  • Pets Not Allowed

Room Amenities

1 available
  • Family room

Languages

3 available
  • Spanish
  • English
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

58 places nearby
Closest Bus отправление на пирамиды

3.4 km

Closest Train Estación Palenque

5.6 km

Top attraction nearbyRio chacamax

1.2 km 16 min walk

Dining nearby 20 Restaurants

1.2 km 15 min walk

Attractions

20
  • Rio chacamax1.2 km 16 min walk
  • Parroquia de Santo Domingo de Guzmán3.2 km
  • Parque Central Palenque3.2 km
  • Combis a Roberto barrios3.7 km
  • Letras Palenque3.7 km

Restaurants

20
  • Restaurante Don Manuel1.2 km 15 min walk
  • Asadero de Rox1.2 km 15 min walk
  • El Huachinango Feliz1.6 km 20 min walk
  • Guachinango Palenque Chiapas1.6 km 20 min walk
  • Palapa La Malquerida1.7 km 22 min walk

Transit

18
  • отправление на пирамидыBus3.4 km
  • Collectivo a Catazajá/Crucero de Playas 35 pesoBus3.4 km
  • Estación de ColectivosBus3.4 km
  • Colectivo RuinasBus3.5 km
  • Colectivos para Ocosingo - Agua Azul - Misol-haBus3.5 km
Map

Stay rules

Important conditions for your stay

Check-in14:00 – 15:00Front desk timing
Check-out12:30Departure timing