Aqualuna Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Parking
- Available
- Breakfast
- Available
- Pets
- Allowed
- Luggage storage
- Available
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Sofia M.
Room 1 was wonderfully quiet, with only the fountain outside to hear, even though the hotel sits at 10th and 14th St., just steps from busy 5th Avenue. That tucked-away feel was part of what made this place in Playa Del Carmen such a find. The hotel has charming architecture and a lovely setup, and the staff really lived up to their promise of infinite hospitality. Carlos at reception was great throughout my stay. When I mentioned I'd left my toothbrush behind and asked about the drugstore, he handed me a brand-new toothbrush and a full-size Colgate total. Whenever I needed help, the staff went out of their way. My room was simple but thoughtfully put together. The bathroom had Mayan toiletries that the hotel buys directly from the villages. Sustainability details show up everywhere, from the towel rack to signs about toilet paper, and some of the signs made me laugh. The bed was firm but comfortable, and I woke refreshed each day. The linens were crisp and clean. I did spot a sauce stain on a towel that was otherwise clearly clean, and some frost had built up at the bottom of the fridge. Neither bothered me much, though a small update might be due. At $60 a night, booked directly online in advance during low season, it felt like a real bargain for a small boutique hotel so close to everything. I'd love to return to Aqualuna with my love. It felt like a romantic little slice of heaven in the Yucatán.
Daniela O.
We spent one night here last weekend, my husband and me. Loved the romantic feel and the pretty little courtyard. Our room was on the small side, but comfortable and had what we needed. The location near Calle Corazon and 5th Avenue was great.
miguel T.
The room was clean, and there's WiFi in the rooms. Reception service was excellent, and the central location put us close to everything. I'd definitely recommend it.
Sofía M.
The facilities covered what I needed, but it was the reception staff's service and attention that stood out most.
Gabriel M.
I really liked the lovely interiors and peaceful garden. It's a charming place in a central spot.
Amenities
Everything available at this property
General Services
26 available- Air conditioning
- Currency exchange
- Smoke Free Property
- Heating
- Ticket assistance
- Garden
- Terrace
- Fire Extinguisher
- Patio
- All Spaces Non Smoking (Public And Private)
- Outdoor furniture
- Reception desk
- Room service
- Safe (in room)
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Deposit boxes
- Ironing accessories (by request)
- Cafe
- Airport transportation
- Tour assistance
- Casino
- Baby sleepers
Internet
3 available- Free Wi Fi
- Internet access
- In Room Internet
Parking
1 available- Offsite parking reservations required
Meals
5 available- Minibar
- Bar
- Breakfast
- Restaurant
- Bottled water
Business Services
1 available- Conference Hall
Recreation & Wellness
2 available- Massage
- Sauna
Pool and beach
2 available- Outdoor pool
- Next to the beach
Sports
1 available- Bike rental
Pets
1 available- Pets allowed
Room Amenities
5 available- Fridge
- Family room
- Cable TV
- Hairdryer
- Shower
What's nearby
Explore attractions, restaurants and transport around the hotel
242 m 3 min walk
50.3 km
242 m 3 min walk
13 m 1 min walk
Attractions
20- 3D Museum of Wonders242 m 3 min walk
- Museo Frida Kahlo Playa Del Carmen336 m 4 min walk
- Playa del Carmen Lighthouse348 m 4 min walk
- Cedricplayatours498 m 6 min walk
- Playa Mamitas784 m 10 min walk
Restaurants
20- La Brioche de Playa13 m 1 min walk
- Shalala14 m 1 min walk
- Portos Playa14 m 1 min walk
- Current Restaurant39 m 1 min walk
- Rebel Wings & Ribs58 m 1 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport50.3 km
- ADO AlternaBus242 m 3 min walk
- Viva AerobusBus287 m 4 min walk
- Hotel Shuttle Bus Meeting areaBus313 m 4 min walk
- Super Aki - Av 30 Nte y C 8 NteBus418 m 5 min walk

Stay rules
Important conditions for your stay