Roomundo
Smoke-freeFamily friendly

About this property

Your vacation should be comfortable! Hotel "Chez Waffle Hotel" is located in Playa del Carmen. This hotel is located in 23 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Xcaret Eco Theme Park, Xel-Ha Water Park and Coba Ruins. Location Spend an evening in a nice atmosphere of the bar. It’s time to have a nice meal! Stop by the restaurant. Want to be always on-line? Wi-Fi is available. The following services are also available for the guests: a massage room. Sports fans will be able to enjoy a diving club. Here, you can treat yourself with water procedures as there will be a pool, an aquapark and an outdoor pool. The tour assistance desk of the hotel will help you book an excursion. If you want to make your journey even more comfortable, you can order a transfer. Accessibility: there is an elevator/lift. Additional services that the hotel offers to its guests: a laundry, ironing, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English, Spanish and French. At the hotel Guests will find the following in the room: a TV and a mini-bar. Please note that the listed services may not be available in all the rooms. Room amenities

Popular facilities

See all facilities
Swimming pool
Spa & wellness
Free WiFi
Restaurant
Beach access
Air conditioning

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Parking
Available
Breakfast
Available
Reception
24/7
Pets
Not allowed
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
Spanish, English, French +1
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Standard Suite

  • Private bathroom
  • dining-area
  • mirror
  • private-bathroom
  • safe
  • telephone
  • toiletries
  • towels
  • wi-fi
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Twin Junior Suite

  • 2 guests
  • twin beds
  • Private bathroom
  • private-bathroom
  • toiletries
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Standard Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • private-bathroom
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Standard Quadruple room

  • 4 guests
  • Private bathroom
  • private-bathroom
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
9.2/10
Excellent
215 reviews

marcie N.

10/10

I felt right at home in this small, cozy hotel. It sits in a quiet, private, upscale neighborhood beside a private lake, and the hotel provides kayaks to use there for free. My room was clean, if small, and the staff were so friendly. Breakfast was delicious too. I’d highly recommend staying here!

Crystal M.

10/10

Saul made our breakfast such a joy. He was attentive, polite, and professional, and spoke about the hotel and restaurant with such pride that I assumed he owned the place. Thanks for a wonderful experience, Saul. We’ll be back and will recommend it to everyone. We tried the New York waffle, red salsa chilaquiles, and acai bowl. The waffle was tasty but sweeter than I like, so I’d ask for less jam next time. The chilaquiles were flavorful, though not spicy enough for me. The location is adorable and the ambience is superb. I absolutely loved the place and highly recommend it.

Shaun B.

10/10

Breakfast was unreal, the staff were incredible, and the rooms were super clean. It’s got everything you want for a great stay. The main marina and restaurant area is about a 10 minute walk away, and it’s a nice stroll. You can also borrow their bikes for free. We had an awesome time here!

Dave K.

2/10

We arrived at 5:30 pm to check in and nobody was there. No one answered our calls, either. Someone texted that they’d get back to us shortly, but we ended up having to find somewhere else to stay. The next morning they contacted us as if nothing had happened and said we could check in then. We just want our money back. Worst experience.

Amenities

Everything available at this property

55 Facilities

General Services

28 available
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Smoke Free Property
  • Ticket assistance
  • Garden
  • Television in lobby
  • Terrace
  • Fire Extinguisher
  • Room service
  • Smoke Detector
  • Mosquito net
  • Ironing
  • Luggage storage
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Telephone
  • Microwave oven
  • Coffeemaker
  • Airport transportation
  • Car rental
  • Tour assistance
  • Fishing
  • Water park
  • Diving
  • Snorkelling
  • Family/Kid Friendly

Accessibility

1 available
  • Accessibility features

Internet

1 available
  • Free Wi Fi

Parking

1 available
  • No parking

Meals

7 available
  • Minibar
  • Bar
  • Breakfast
  • Breakfast in the room
  • Restaurant
  • Snack bar
  • Bottled water

Business Services

1 available
  • Conference Hall

Recreation & Wellness

1 available
  • Massage

Pool and beach

3 available
  • Swimming pool
  • Outdoor pool
  • Beach/pool towels

Sports

2 available
  • Free bicycle rental
  • Golf course

Pets

1 available
  • Pets Not Allowed

Room Amenities

5 available
  • Non Smoking Rooms
  • Family room
  • Flat Screen TV
  • Shower/Bathtub
  • Toiletries

Languages

4 available
  • Spanish
  • English
  • French
  • Multi Language Staff

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Puerto Aventuras

1.6 km 20 min walk

Closest Ferry Ferry Calica

14.2 km

Top attraction nearbyRío Secreto

14.4 km

Dining nearby 20 Restaurants

465 m 6 min walk

Attractions

20
  • Río Secreto14.4 km
  • Mariposario de Xcaret14.8 km
  • Xenses Park14.8 km
  • Xcaret Park15.0 km
  • Xplor Park15.5 km

Restaurants

20
  • De Boca en Boca465 m 6 min walk
  • Casa Lancava516 m 6 min walk
  • Pippo's Pizza516 m 6 min walk
  • Ushi Sushi545 m 7 min walk
  • Paparazzi622 m 8 min walk

Transit

20
  • Aeropuerto Internacional de CancúnAirport71.1 km
  • Puerto AventurasBus1.6 km 20 min walk
  • Puerto Maya/Puerto AventurasBus1.6 km 20 min walk
  • mini van stopBus3.7 km
  • la parada para Xpu Ha playa (80 pesos la entrada)Bus3.8 km
Map

Stay rules

Important conditions for your stay

Check-in15:00 – 22:00Front desk timing
Check-out12:00Departure timing