Portea Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Free
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 1 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- desk
- private-bathroom
- shower
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1 / 1 Standard Quadruple room
- 4 guests
- Private bathroom
- desk
- private-bathroom
- shower
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1 / 1 Standard Double room with balcony
- 2 guests
- full double bed
- Private bathroom
- balcony
- private-bathroom
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1 / 1 Standard Single room
- 1 guest
- Private bathroom
- desk
- private-bathroom
- shower
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Guest reviews
Recent reviews shared by hotel guests
Lindsay F.
The staff were courteous and helpful, and the rooftop terrace was a highlight, with comfortable seating and umbrellas. The pool looked inviting, though it didn’t seem very clean. We had a really enjoyable two-night stay in this quiet part of town, among mostly local restaurants and street vendors. Everything looked fresh, so I wondered if the hotel was brand new. The bed was very comfortable, with lovely cotton sheets, and there were big fluffy towels and lots of storage for clothes and toiletries. Each room has a safe, a jumbo-sized TV with cable, and a mini fridge. Almost all the TV channels were in Spanish.

Natasha B.
David at the front desk was the standout for me during our seven-day New Year’s stay. He was friendly, informative, and always ready to help. Everyone else was friendly too, but since we mostly came and went at night, I saw David the most. The room was comfortable enough. The sliding door to the outside stopped locking after our second night. Shampoo, conditioner, and shower gel were provided, but housekeeping never replenished them, so every other day we had to ask at the front desk. The rooftop was calm and relaxing. We didn’t swim, but we did spend time up there.
Raj K.
We booked at the last minute and had to pay extra, but I was still satisfied. It’s a clean, modern new hotel with a nice bathroom, clean sheets, good water pressure, and free coffee and juice for breakfast. A sweet little spot for solo travelers or couples, though it’s a bit far from downtown, about a seven-minute drive.
Diana C.
The place itself was nice, but there was no water and nobody warned us. The halls smelled like sewer gas, maybe because there aren’t sewer vents. At checkout they tried to charge me for a bath towel, even though the maid had only given me one the day before. They sent someone to count towels as I checked out. I saw them do the same to another person, so it seemed like a way to make extra money. I also noticed the pool water was green and dirty, so be careful. I didn’t use the pool. Aside from that, it was nice, just wanted to give a heads-up.
Diana F.
A simple, nice hotel with great customer service and good prices. The rooftop pool is great, and Quintana Avenida is just a 10-minute walk away.
Amenities
Everything available at this property
General Services
14 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Terrace
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Cafe
- Car rental
- Airport transportation
- Transfer services
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
1 available- Free Wi Fi
Parking
1 available- Free parking
Recreation & Wellness
1 available- Massage
Pool and beach
1 available- Outdoor pool
What's nearby
Explore attractions, restaurants and transport around the hotel
461 m 6 min walk
48.7 km
1.1 km 14 min walk
22 m 1 min walk
Attractions
20- Playa Mamitas1.1 km 14 min walk
- Playa del Carmen Lighthouse1.8 km 23 min walk
- 3D Museum of Wonders1.8 km 23 min walk
- Museo Frida Kahlo Playa Del Carmen1.9 km 24 min walk
- Cedricplayatours2.1 km 26 min walk
Restaurants
20- Coa Restaurante22 m 1 min walk
- Le P'tit Shoux Shoux110 m 1 min walk
- La CabaÑIta Del NorteÑO112 m 1 min walk
- Taqueria Dòn Felipe159 m 2 min walk
- Doce Empanadas191 m 2 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport48.7 km
- Av 30 Nte y C 60 NteBus461 m 6 min walk
- Av 30 Nte y C 52 NteBus468 m 6 min walk
- Parque - Av 30 Nte y C 68 NteBus546 m 7 min walk
- CTM - Av 30 Nte y Av CTMBus580 m 7 min walk

Stay rules
Important conditions for your stay