Roomundo
Smoke-free

About this property

A great hotel to have a nice rest before long walks around the city. Hotel "Portea Hotel" is located in Playa del Carmen. This hotel is located nearby from the city center. You can take a walk and explore the neighbourhood area of the hotel — Mamitas Beach Club, Playa del Carmen Main Beach and Xcaret Eco Theme Park. Location If you can’t live without coffee, drop by the cafe. Free Wi-Fi is available on the territory. Ask for more information when checking in. If you travel by car, there’s a free parking zone. The following services are also available for the guests: a massage room. Tourists who can’t live without swimming will appreciate an outdoor pool. The staff of the hotel will order a transfer for you. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. Additional services that the hotel offers to its guests: a laundry, car rental, a safe-deposit box and a concierge. At the hotel

Popular facilities

See all facilities
Swimming pool
Spa & wellness
Free WiFi
Air conditioning
24h reception

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Parking
Free
Accessibility
Wheelchair accessible
Luggage storage
Available
Smoking
Smoke-free
Room types
4

Room Information

Rooms

Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • desk
  • private-bathroom
  • shower
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Standard Quadruple room

  • 4 guests
  • Private bathroom
  • desk
  • private-bathroom
  • shower
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Standard Double room with balcony

  • 2 guests
  • full double bed
  • Private bathroom
  • balcony
  • private-bathroom
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Standard Single room

  • 1 guest
  • Private bathroom
  • desk
  • private-bathroom
  • shower
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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
8.8/10
Very Good
107 reviews

Natasha B.

10/10

David at the front desk was the standout for me during our seven-day New Year’s stay. He was friendly, informative, and always ready to help. Everyone else was friendly too, but since we mostly came and went at night, I saw David the most. The room was comfortable enough. The sliding door to the outside stopped locking after our second night. Shampoo, conditioner, and shower gel were provided, but housekeeping never replenished them, so every other day we had to ask at the front desk. The rooftop was calm and relaxing. We didn’t swim, but we did spend time up there.

Raj K.

10/10

We booked at the last minute and had to pay extra, but I was still satisfied. It’s a clean, modern new hotel with a nice bathroom, clean sheets, good water pressure, and free coffee and juice for breakfast. A sweet little spot for solo travelers or couples, though it’s a bit far from downtown, about a seven-minute drive.

Diana C.

6/10

The place itself was nice, but there was no water and nobody warned us. The halls smelled like sewer gas, maybe because there aren’t sewer vents. At checkout they tried to charge me for a bath towel, even though the maid had only given me one the day before. They sent someone to count towels as I checked out. I saw them do the same to another person, so it seemed like a way to make extra money. I also noticed the pool water was green and dirty, so be careful. I didn’t use the pool. Aside from that, it was nice, just wanted to give a heads-up.

Diana F.

10/10

A simple, nice hotel with great customer service and good prices. The rooftop pool is great, and Quintana Avenida is just a 10-minute walk away.

Amenities

Everything available at this property

20 Facilities

General Services

14 available
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Smoke Free Property
  • Terrace
  • Smoke Detector
  • Luggage storage
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Cafe
  • Car rental
  • Airport transportation
  • Transfer services

Accessibility

2 available
  • Accessibility features
  • Wheelchair Accessible

Internet

1 available
  • Free Wi Fi

Parking

1 available
  • Free parking

Recreation & Wellness

1 available
  • Massage

Pool and beach

1 available
  • Outdoor pool

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Av 30 Nte y C 60 Nte

461 m 6 min walk

Closest Airport Aeropuerto Internacional de Cancún

48.7 km

Top attraction nearbyPlaya Mamitas

1.1 km 14 min walk

Dining nearby 20 Restaurants

22 m 1 min walk

Attractions

20
  • Playa Mamitas1.1 km 14 min walk
  • Playa del Carmen Lighthouse1.8 km 23 min walk
  • 3D Museum of Wonders1.8 km 23 min walk
  • Museo Frida Kahlo Playa Del Carmen1.9 km 24 min walk
  • Cedricplayatours2.1 km 26 min walk

Restaurants

20
  • Coa Restaurante22 m 1 min walk
  • Le P'tit Shoux Shoux110 m 1 min walk
  • La CabaÑIta Del NorteÑO112 m 1 min walk
  • Taqueria Dòn Felipe159 m 2 min walk
  • Doce Empanadas191 m 2 min walk

Transit

20
  • Aeropuerto Internacional de CancúnAirport48.7 km
  • Av 30 Nte y C 60 NteBus461 m 6 min walk
  • Av 30 Nte y C 52 NteBus468 m 6 min walk
  • Parque - Av 30 Nte y C 68 NteBus546 m 7 min walk
  • CTM - Av 30 Nte y Av CTMBus580 m 7 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00Front desk timing
Check-out12:00Departure timing