Sunset Fishermen Beach Resort Playa del Carmen - All inclusive
About this property
Everything you need is in one place. Resort "Sunset Fishermen Beach Resort Playa del Carmen - All inclusive" is located in Playa del Carmen. This resort is located in 4 km from the city center. You can take a walk and explore the neighbourhood area of the resort — Playa del Carmen Main Beach, Xcaret Eco Theme Park and Xel-Ha Water Park.
Popular facilities
Good to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Parking
- Nearby
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
Rooms
Reference price
Family Suite with ocean view
- Private bathroom
- air-conditioning
- blackout-blinds
- hairdryer
- heating
- iron
- mirror
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
Family Suite with ocean view: Room Amenities
- towels
- tv
- water
- wi-fi
1 / 1 Single Suite
- 1 guest
- Private bathroom
- air-conditioning
- blackout-blinds
- hairdryer
- heating
- iron
- mirror
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
Single Suite: Room Amenities
- towels
- tv
- water
- wi-fi
Family Junior Suite with ocean view
- Private bathroom
- air-conditioning
- blackout-blinds
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
- towels
Family Junior Suite with ocean view: Room Amenities
- tv
- water
- wi-fi
Family Junior Suite
- Private bathroom
- air-conditioning
- blackout-blinds
- hairdryer
- heating
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
- telephone
- toiletries
- towels
Family Junior Suite: Room Amenities
- tv
- water
- wi-fi
Guest reviews
Recent reviews shared by hotel guests
My family and I went to the main restaurant for dinner around 9:45 pm, though it was due to close at 10:30 pm. Because I can't have gluten or dairy, I was told there was nothing I could eat. They had a “special menu,” but everything was apparently made ahead, and staff wouldn't prepare even a simple dish that met basic dietary needs. They said I had to order a full day in advance. So I could sit there, but not actually have dinner. After 26 years as members, it's sad to see the standards drop this much. It felt like closing and doing the bare minimum mattered more than taking care of guests, which is shocking for a place that claims to offer quality service. The chef, Luis, is part of how the restaurant is being represented, and that was disappointing too. I definitely wouldn't recommend it. They seem to care about convenience, not their guests.
The rooms are spacious and nice, housekeeping does a great job, and the staff are generally friendly. It's a short walk to Playa del Carmen, and I'd still probably come back to Sunset Fishermen. The place is good, just not like it was 20 years ago. Some things have been discontinued, and other things are done differently now. It feels expensive for what you get. Seaweed washes up on the beach every day and builds up slowly, spoiling the ocean view and experience. They could improve things by clearing it more automatically. For the accommodation, I'd call Fishermen a solid 3 star.
We were there with four children under 10, and the staff refused to give us drinking water. The water had been coming from the front desk, but when I went to ask for a refill, they said there'd been a complaint and we couldn't have any more. The manager was off that day, so there was no way to speak with him. Earlier, my paper bracelet had dissolved after a whole day in the water. The manager told me I wouldn't get bar service without one, so I said I'd get a replacement and did. At the restaurant, they ask for tips despite terrible service and warm beers. Terrible management. Never again.
The resort looks beautiful, and the staff are wonderful. Everyone is friendly and makes sure we have what we need.
I've been coming here for 13 years, but the manager treated us like strangers. We only wanted to say hi to our friends at the resort and get a day pass. The supervisor was very rude and should be ashamed.
Amenities
Everything available at this property
General Services
41 available- ATM
- Shopping on site
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Security guard
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Garden
- Terrace
- Room service
- Iron and board
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Iron
- Cafe
- Shuttle
- Car rental
- Tour assistance
- Fishing
- Sun Deck
- Windsurfing
- Snorkelling
- Solarium
- Temperature control for staff
- Personal protection equipment for staff
- Extra decontamination measures
- Temperature control for guests
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Internet access
Parking
2 available- Parking
- Parking nearby
Meals
6 available- Minibar
- Bar
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Kitchen
Business Services
3 available- Business center
- Event facilities
- Meeting and presentation facilities
Recreation & Wellness
6 available- Massage
- Steam room
- Beauty services
- Sauna
- Spa
- First Aid Kit
Pool and beach
7 available- Swimming pool
- Outdoor pool
- Beach facilities
- Private beach
- Pool facilities
- Beach/pool towels
- Next to the beach
Sports
4 available- Free bicycle rental
- Golf course
- Fitness facilities
- Gym
Children
1 available- Babysitting and childcare
Pets
1 available- Pets Not Allowed
Room Amenities
8 available- Non Smoking Rooms
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Toiletries
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
395 m 5 min walk
1.1 km 14 min walk
218 m 3 min walk
304 m 4 min walk
Attractions
20- Playa del Carmen Archeological Site218 m 3 min walk
- Playacar Beach1.0 km 13 min walk
- Letras Playa del Carmen1.1 km 14 min walk
- Portal Maya1.2 km 15 min walk
- Parque Los Fundadores1.2 km 15 min walk
Restaurants
20- Botticelli304 m 4 min walk
- La Terraza Grill the Reef Playacar310 m 4 min walk
- Restaurant Chula Vista331 m 4 min walk
- Casa Cenote403 m 5 min walk
- Agave Mexican Restaurant, Riu Palace Riviera Maya418 m 5 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport52.3 km
- сервис КоллективоBus395 m 5 min walk
- Terminal Marítima de Playa del CarmenFerry1.1 km 14 min walk
- Final 30 - Av 30 Nte y C 1 SurBus1.3 km 16 min walk
- ADO Terminal TurísticaBus1.3 km 16 min walk
Stay rules
Important conditions for your stay
Hotel information
- Total rooms
- 60
- Floors
- 4
Electricity
- Voltage
- 127 V
- Frequency
- 60 Hz
- Socket types
- A
