The Magic Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:30
- Check-out
- Until 12:00
- Parking
- Free
- Reception
- 24/7
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Triple room
- 3 guests
- sofa
- Private bathroom
- private-bathroom
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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1 / 2 Standard Single room
- 1 guest
- Private bathroom
- private-bathroom
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1 / 6 Standard Double room with city view
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Gabriel R.
The rooms were quiet, but both the hotel and rooms are very basic. Staff were friendly, though they speak very little English, and the elevator wasn’t working during our stay. Breakfast was disappointing. It’s a handy place if you have a car, with easy access to the 307 and a supermarket and mall about a 3 minute drive away.

Chloe B.
Everything was super clean, the pool was clean too, and the hot water and water pressure were excellent. The beds are very firm. Breakfast was good, with chilaquiles, scrambled eggs, refried beans, salsas, sweet breads, regular bread for toast, cereal, yogurt, and fruit. Coffee, tea, and Expresso cost 40 pesos extra. The room felt cold when we walked in, though you can adjust the temperature once you figure out the controls. The bedding is pretty thin, but you can ask for an extra blanket. You can also borrow an iron from the desk with a small deposit. Really good value.
Diego M.
The hotel is nice and not too expensive, with hot water in the shower and free breakfast. The mattresses are hard, which might actually help if you have back pain. There’s no iron or minibar. I recommend it.
Anthony B.
The rooms are nice, but the WiFi signal is poor, and there’s no complimentary bottled water in the room. You also have to leave a deposit to borrow an iron and board. After I reviewed the hotel, they wouldn’t acknowledge that bottled water could be provided or address the weak WiFi, which needs an extender or a separate modem on that floor. That left me disappointed. Some hotels handle things better.
James C.
The food was tasty and good value, but there wasn’t much local cuisine, with most dishes based on spaghetti, lasagna, or baguettes. Breakfast was brilliant, much like continental Europe, with cereal, pastries, and fresh fruit. Staff were extremely friendly, and the front desk spoke very good English. The area was clean and quiet, about a 20 minute walk or 3 minute taxi ride to 5th avenue, with its tourist spots, bars, and nightclubs. The beachfront was about 25 minutes on foot, or a 3 minute ride plus a 1 minute walk.
Amenities
Everything available at this property
General Services
16 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Newspapers
- Garden
- Terrace
- All Spaces Non Smoking (Public And Private)
- Room service
- Smoke Detector
- Luggage storage
- Shuttle
- Airport transportation
- Transfer services
- Tour assistance
- Sun Deck
Accessibility
1 available- Accessibility features
Internet
1 available- Free Wi Fi
Parking
1 available- Free Parking on Premises
Meals
4 available- Bar
- Restaurant
- Snack bar
- Vending machine
Business Services
4 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Pool and beach
2 available- Swimming pool
- Outdoor pool
Sports
1 available- Fitness facilities
Pets
1 available- Pets Not Allowed
Room Amenities
1 available- Non Smoking Rooms
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
587 m 7 min walk
49.2 km
1.5 km 19 min walk
132 m 2 min walk
Attractions
20- 3D Museum of Wonders1.5 km 19 min walk
- Playa Mamitas1.6 km 20 min walk
- SAYAB Planetario de Playa del Carmen1.6 km 20 min walk
- Museo Frida Kahlo Playa Del Carmen1.7 km 21 min walk
- Playa del Carmen Lighthouse1.7 km 21 min walk
Restaurants
20- Malecón Riviera132 m 2 min walk
- Patio 34 Pizza Bar132 m 2 min walk
- Yerba Mate Playa Del Carmen158 m 2 min walk
- Buffet y salón158 m 2 min walk
- El MERO FELIZ326 m 4 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport49.2 km
- Tohoku - Av 30 Nte y C 36 NteBus587 m 7 min walk
- Super Aki - Av 30 Nte y C 38 NteBus607 m 8 min walk
- CTM - Av 30 Nte y Av CTMBus680 m 9 min walk
- Av 30 Nte y C 28 NteBus691 m 9 min walk

Stay rules
Important conditions for your stay