Hotel Caracol Puerto Morelos
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:30
- Pets
- Not allowed
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
Studio
- Private bathroom
- air-conditioning
- kitchen
- microwave
- private-bathroom
- shower
- tea-or-coffee
- towels
- tv
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Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- private-bathroom
- shower
- towels
- tv
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1 / 3 Standard Single room
- 1 guest
- single bed
- Private bathroom
- air-conditioning
- private-bathroom
- shower
- towels
- tv
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1 / 6 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- private-bathroom
- tv
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Guest reviews
Recent reviews shared by hotel guests
Irina S.
I found this hotel on Booking and am so glad I did. The rooms feel private and have great beds, roomy bathrooms, a TV, a small fridge, and even an iron. The larger suites also come with kitchens and other amenities. Everything is convenient to reach, with cafes, restaurants, a nail salon, ATMs, and a supermarket all about a five-minute walk away. I had a very comfortable stay and plan to return as soon as I can.
Charlie B.
The location and parking earned the two stars, and the guy at check-in was nice. But there was a very loud club behind the room, with live music-like noise going late. It's the loudest room I've stayed in anywhere on Earth. For what it is, it should be a forty dollar room, and I still wouldn't pay that because I like to sleep. I wouldn't stay again even for free.
Minh T.
The noise made it impossible to sleep. The room was fairly clean, but the place felt very poor, like sleeping in a basement, and the bathroom was covered in rust.
Clarisa V.
We loved the tacos and drinks at El taco loco restaurant right next door. They're delicious and authentic, and the place stays open until 2am. The hotel is close to everything, and the front desk guy was very courteous. Maria the maid left the room spotless. Our room was small but cozy and clean, with a TV that had Netflix and plenty of other movie apps. I also liked the shower, which had hot water and excellent pressure. My husband and I stayed this past weekend and really enjoyed it. We can't wait to come back and recommend this hotel to everyone, 100%.
Dave B.
It's a fine place otherwise, with clean basic rooms, nice AC, and a quick walk to the beach. But the band was very loud from about 8 pm to 11:30 pm on Friday, Saturday, and Sunday, so getting to sleep early would be a challenge. Bring ear plugs.
Amenities
Everything available at this property
General Services
7 available- 24 Hour Reception
- Smoke Free Property
- Ticket assistance
- Terrace
- No elevators
- Tour assistance
- Contactless Check In And/Or Check Out
Internet
1 available- Free Wi Fi
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
232 m 3 min walk
7.7 km
124 m 2 min walk
36 m 1 min walk
Attractions
20- Lighthouse Tours124 m 2 min walk
- National Reef Park Of Puerto Morelos137 m 2 min walk
- Bliss Diving & Snorkeling Adventures265 m 3 min walk
- Faro Inclinado268 m 3 min walk
- Beach Taco Tour Puerto Morelos423 m 5 min walk
Restaurants
20- Portside PM36 m 1 min walk
- John Gray's Kitchen38 m 1 min walk
- María Bonita Puerto Morelos51 m 1 min walk
- MAMA MIA56 m 1 min walk
- Los Che-Itza Mexican Restaurante64 m 1 min walk
Transit
20- Aeropuerto Internacional de CancúnAirport21.3 km
- Bus to Puerto MorelosBus232 m 3 min walk
- Puerto Morelos - NorthboundBus2.3 km 29 min walk
- Playa ExpressBus2.4 km 30 min walk
- Puerto Morelos - SouthboundBus2.4 km 30 min walk

Stay rules
Important conditions for your stay