Sereno Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Free
- Breakfast
- Available
- Extra bed
- MXN 250 per guest/night
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Italian
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Family Suite
- Private bathroom
- bedsheets
- coffee
- fan
- hairdryer
- heating
- iron
- mirror
- private-bathroom
- safe
- shower
- telephone
- toiletries
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1 / 6 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- hairdryer
- heating
- iron
- private-bathroom
- shower
- towels
- tv
- wi-fi
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1 / 6 Standard room
- Private bathroom
- hairdryer
- heating
- iron
- private-bathroom
- shower
- towels
- tv
- wi-fi
Add your dates to see current rates.
1 / 6 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Maeve A.
The little garden outside our room was my favorite part. The hotel is beautifully decorated, the beds are very comfortable, and it's both great value and very central. We stayed with two friends and my friend's dog, and were welcomed with a cocktail. The service was excellent and the staff were accommodating. We liked it so much that we stayed longer than planned. Loved it!

Camille F.
A quiet little oasis just a few steps from the busy city center. The cozy inner patio was perfect for morning coffee, and the staff were friendly. Our room was spacious and nicely decorated, with a giant, very comfortable bed. We had a great stay, and I highly recommend this place in San Cristobal.
marcos V.
Martin behind the bar was great, and the food was incredible. We also loved our quiet, private garden room. The staff were so friendly, and the location was great. They can arrange tours through one of the best agencies in town.
Michael H.
We had a very good meal in the dining room on the hotel patio, which is part of El Secreto restaurant. The service was great and everyone was lovely. The hotel itself looks beautiful, too. It belongs to a group of three hotels in San Cristobal. Quiet and lovely, definitely recommend.
Caleb M.
The food was great, and the room had everything you'd expect. The snag was that four of us in the "Duo" suite had to use the same bathroom. The shower was a little awkward for someone tall.
Amenities
Everything available at this property
General Services
50 available- Smoking areas
- Smoke Free Property
- Heating
- Ticket assistance
- Garden
- Terrace
- No elevators
- Reception desk
- Room service
- Linens
- Iron and board
- Laundry
- Luggage storage
- Wake Up Service
- Coffeemaker
- Transfer services
- Tour assistance
- Family/Kid Friendly
- Contactless Check In And/Or Check Out
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Triple rooms
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Key Collection
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Airport Shuttle
- Laundry service
- Launderette
- Medical service
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Fireplace
- Smoke detector
- Cloakroom
- Luggage room
- Non Smoking Area
- Smoking area
- Parasols
- Pub
- Brunch
- Identification card at arrival
Accessibility
1 available- Wheelchair Accessible
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
3 available- Free parking
- Car park
- Secure parking
Meals
8 available- Bar
- Snack bar
- Restaurant
- Breakfast room
- Breakfast
- Continental breakfast
- À la carte lunch
- Set menu dinner
Business Services
1 available- Meeting room
Recreation & Wellness
4 available- Spa
- Massage
- Spa treatments
- Spa centre
Pool and beach
1 available- Beach/pool towels
Sports
3 available- Fitness facilities
- Gym
- Fitness
Room Amenities
9 available- Non Smoking Rooms
- Family room
- Cable TV
- Flat Screen TV
- Shower/Bathtub
- Wardrobe/Closet
- Toiletries
- Family rooms
- TV lounge
Languages
3 available- Spanish
- English
- Italian
What's nearby
Explore attractions, restaurants and transport around the hotel
237 m 3 min walk
286 m 4 min walk
150 m 2 min walk
9 m 1 min walk
Attractions
20- Plaza de la Paz150 m 2 min walk
- Catedral de San Cristóbal de las Casas194 m 2 min walk
- Museo de San Cristóbal MUSAC - Palacio de Gobierno235 m 3 min walk
- Andador De Guadalupe254 m 3 min walk
- Museo del Ámbar, Lilia Mijangos295 m 4 min walk
Restaurants
20- Jardin Secreto9 m 1 min walk
- Salat15 m 1 min walk
- NANA Restaurante18 m 1 min walk
- Restaurante Tarumba28 m 1 min walk
- Restaurante Parador San Cristobal37 m 1 min walk
Transit
20- San RamonBus237 m 3 min walk
- OCC /ADO Venta de boletosBus286 m 4 min walk
- Colectivo al Parque El EncuentroBus460 m 6 min walk
- Tranvia el coleto - trainBus571 m 7 min walk
- Collectivo San Juan ChamulaBus607 m 8 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply