DoubleTree by Hilton Hotel Queretaro
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Airport shuttle
- Available for a fee
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- Spanish, English
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
1 / 6 Standard Quadruple room
- 4 guests
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- fridge
- hairdryer
- hypoallergenic
- iron
- private-bathroom
- safe
- shower
- tea-or-coffee
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1 / 3 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- hypoallergenic
- iron
- private-bathroom
- safe
- shower
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1 / 2 Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- blackout-blinds
- desk
- fridge
- hairdryer
- hypoallergenic
- iron
- microwave
- mirror
- private-bathroom
- safe
Add your dates to see current rates.
1 / 2 1 Bedroom Double Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- hairdryer
- iron
- mirror
- private-bathroom
- safe
- tea-or-coffee
- telephone
- toiletries
- towels
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Laura M.
My stay at DoubleTree left me disappointed. The floors, carpet, and walls had several cleanliness problems, and I saw cockroaches climbing on the tables while I was working. There were also lots of plastic particles around the hotel sink. I hope the feedback helps them improve.
Damián V.
The hotel is small, but it had everything I needed, and I chose it because the brand has a strong reputation. I also had dinner at Oaks; the restaurant. The food was really good, and the place was clean and pleasant. Javier the server and Antonia were especially hospitable and gave excellent service. They’re a real plus for the hotel.
Søren L.
Friendly service and a good location, but the place is tiny. The rooms feel small compared with a typical Doubletree, and the bar may be the smallest in the world. There’s one painfully slow elevator that only fits two people. Who designed this?
Min P.
I booked a King Bed Junior Suite directly on the website, but they put me in a lower-category room and charged the full original price. When I raised it, the staff acted like I was begging for a refund instead of recognizing their mistake. Charging for the room they actually gave me seems like common sense. I had to explain the situation to four different front desk employees, and none seemed to know what to do. Very poor service. Check your reservation carefully if you stay here.
Jia J.
The room was nice, the beds comfortable, and the staff helpful and accommodating. Still, I left with mixed feelings. I booked because the website said there was an airport shuttle, but when I tried to arrange a ride, I was told they couldn’t provide it because they were short-staffed. If the service isn’t available, it shouldn’t be listed in the description. Very disappointing.
Amenities
Everything available at this property
General Services
65 available- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Gift shop
- Express Check In/Check Out
- Television in lobby
- Terrace
- Fire Extinguisher
- All Spaces Non Smoking (Public And Private)
- Room service
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Telephone
- Iron
- Cafe
- Airport transportation
- Transfer services
- Tour assistance
- Year of construction
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- Junior suites
- Suites
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Airport
- Electric vehicle charging station
- Key Collection
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Airport Shuttle
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Hotel safe
- Cloakroom
- Lift access
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Printer
- Audio Visual Equipment Rental
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Accessible rooms
Internet
4 available- Free Wi Fi
- Internet
- Wired Internet
- Wi Fi
Parking
5 available- Electric car charging
- Parking
- Parking nearby
- Free Parking on Premises
- Car park
Meals
11 available- Minibar
- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Vending machine
- Air conditioning in Restaurant
- Breakfast buffet
Business Services
5 available- Business center
- Conference room
- Meeting room
- Business centre
- Fax
Pool and beach
6 available- Swimming pool
- Indoor Pool
- Pool facilities
- Beach
- Indoor freshwater pool
- Outdoor freshwater pool
Sports
2 available- Golf course
- Gym
Room Amenities
10 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- Hairdryer
- Shower/Bathtub
- Shower
- Bathrobe
- Toiletries
- TV lounge
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
140 m 2 min walk
155 m 2 min walk
1.5 km 19 min walk
79 m 1 min walk
Attractions
20- Carretas Park1.5 km 19 min walk
- Mirador de los Arcos1.9 km 24 min walk
- Alameda Hidalgo2.0 km 25 min walk
- Acueducto de Querétaro2.2 km 27 min walk
- Museo Casa de la Zacatecana2.4 km 30 min walk
Restaurants
20- The Italian Coffee Company79 m 1 min walk
- Oak Restaurante @Doubletree92 m 1 min walk
- Tacos el pitufo150 m 2 min walk
- Bistrot Brunch and more152 m 2 min walk
- Tacos Fily's162 m 2 min walk
Transit
20- Comercial MexicanaBus140 m 2 min walk
- Plaza de Santa TeresitaBus155 m 2 min walk
- Luis Vega y MonrroyBus166 m 2 min walk
- Av. CimatarioBus192 m 2 min walk
- Comercial Mexicana EstadioBus232 m 3 min walk

Stay rules
Important conditions for your stay
Rules and eligibility
Children
Ages 0-12 - Extra bed available