Casa Chu
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Pets
- Not allowed
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 6 Deluxe Suite
- Private bathroom
- air-conditioning
- blackout-blinds
- hairdryer
- mirror
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
- wi-fi
Add your dates to see current rates.
1 / 6 Presidential Suite with balcony
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wi-fi
Add your dates to see current rates.
Suite
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wi-fi
Add your dates to see current rates.
Suite with balcony
- Private bathroom
- air-conditioning
- balcony
- blackout-blinds
- hairdryer
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
- tv
- wi-fi
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Maribel C.
I tried to sort this out with the staff and got apathy and indifference. They were unprofessional and showed no empathy, which left me frustrated and badly let down. I’m appalled by how the hotel handled this. I prepaid almost a $1000 for my stay, then had to cancel six days before I was due to arrive. The cancellation policy clearly said cancellations made more than 72 hours ahead would receive a full refund, but the hotel refused to return my payment. I can’t recommend booking here. The way they handled the refund felt unethical, and the customer service was deplorable. It seems they don’t value paying customers and only want their money. I’ll share what happened with anyone who asks me for a recommendation.
Diego S.
I really love this place!
Nicolás A.
Such a beautiful place.
LUCÍA H.
The food was delicious, and the rooms were lovely. The staff gave excellent service, too. A really nice place to unwind and enjoy yourself.
Emilia C.
The food was okay, but it came a little cold, which was the one part I didn't like as much. The service and friendliness were the best things. The rooms were comfortable, the pool fantastic, and the place itself is lovely, peaceful, and relaxing. 10/10. If you get the chance to stay, go for it.
Amenities
Everything available at this property
General Services
14 available- Smoking areas
- Ticket assistance
- Garden
- Terrace
- Express Check In
- Adults Only
- No elevators
- Reception desk
- Safe Deposit Box
- Concierge services
- Luggage storage
- Tour assistance
- Billiards
- Hiking
Internet
1 available- Free Wi Fi
Parking
2 available- Parking
- Free parking nearby
Meals
2 available- Breakfast
- Restaurant
Business Services
2 available- Meeting and presentation facilities
- Conference Hall
Recreation & Wellness
1 available- Spa
Pool and beach
1 available- Pool facilities
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
2.4 km 30 min walk
2.5 km 31 min walk
3.9 km
999 m 12 min walk
Attractions
20- La cruz del encanto3.9 km
- Cerro de Aldo4.7 km
- Templo de San Esteban Tetelpa7.5 km
- Site Museum Xochicalco10.3 km
- AQUATIC PARK WATER EYE TEMIXCO12.7 km
Restaurants
20- Restaurante La Frontera999 m 12 min walk
- Restaurante La Zihua1.0 km 13 min walk
- Bendita Garnacha1.5 km 19 min walk
- Servicios Turísticos Alpuyeca1.7 km 21 min walk
- La Cocina De La Mayora1.7 km 21 min walk
Transit
20- PullmanBus toBus2.4 km 30 min walk
- Bus to Zona Arqueológica de XochicalcoBus2.5 km 31 min walk
- Bus to Zona Arqueológica de XochicalcoBus8.6 km
- Autobus a AlpuyecaBus10.6 km
- Estacion xochicalcoBus10.6 km

Stay rules
Important conditions for your stay