Aquatech Villas De Rosa

Walking straight from our screen door onto the beach was the best part, and the rooms were decent with what we needed. But they need upgrades, and the couch was like sitting on a rock. Without a car, the only walkable food choices are the hotel restaurant or the beach bar next door, run by the same family that owns the hotel. The room and location would’ve been manageable if not for what happened. Several of our things went missing, including my shoes and then my daughter’s shoes the next day. We told management after the first pair disappeared. They said the lead housekeeper had never been accused of stealing and that we must have misplaced them. We hadn’t. After towels were put in the room, they were conveniently where my daughter’s shoes had been. We searched everywhere and never found either pair. Some food we bought disappeared too. We were on the patio when the second pair went missing, so Soto was bold enough to take things while we were nearby. After that, we locked everything up and refused housekeeping. We had locked things away at first, but didn’t think we needed to lock up our shoes. From then on, we couldn’t assume anything was safe, and we’d lock everything if staying here. The experience was ruined, and we’d never come back. Management should take this more seriously. We reported the first missing item on day one and something else was gone the next day. I hope there isn’t a next time for us, but if I ever considered returning, locking everything would be the only way. Be careful if you stay.

Snorkeling straight off the steps was a highlight. There were so many fish, and we also went fishing with the guys from Honey Tours, who included a turtle tour. Our family of four felt at home here. The beds were comfortable, the AC worked well, and the place was clean, even though the beachfront weathering shows its age. We liked that character. Tony and the staff were attentive, polite, and really helpful. The food onsite was great, and the beach bar was lovely with our kids, hola Montserrat! We also really enjoyed the beach views and rooftop. We'd love to come back.

We were welcomed with a bottle of wine, and the Wi-Fi was great. The room had a water dispenser and coffee maker, and Tony gave us excellent service. There was plenty of room, with a large dining room, spacious living area, and a nice bathroom. We loved sitting on the balcony to watch the sunrise over the ocean. The beach was quiet, with lots of space and not many people around. The food delivered to the room was very good, and I’m already planning to return. The one thing I’d change is the humidity in the bedroom. I know it’s right by the ocean, but maybe a small dehumidifier at check-in or the option to open a window would help.

We loved having breakfast on the beach nearly every day, and the food was much better than we expected. The villa was cozy and comfortable, right on the water, and waking up to the sunrise each morning felt magical. It was an easy drive into Tulum and to the airport. We were glad to have a car, since it made exploring nearby places so easy. Tony was a wonderful host, always available when we needed something. The facilities and location made our long weekend feel perfect. Such a peaceful place to stay in Tulum, highly recommended.