Osagie E.
There were rotten smelling bags of trash at the very front of the property, and the place felt almost outdoors. Critters and bats were everywhere, and animals could be heard crawling above us at night through the uninsulated straw ceilings. The heat built up, while the walls were so thin we could speak normally to the person in the next room. Our group of 10 was excited to visit Tulum, but this was the worst Airbnb I’ve ever stayed in. Several rooms had no working AC and dirty sheets on arrival. After one night, one person had 10 severe bug bites on their face. There was no hot water, a sink leaked whenever turned on, and a toilet seat broke while the toilet didn’t flush properly. We couldn’t get a refund, so we left after the first night with four more nights paid for and lost. Don’t spend your money here unless sleeping outside is basically fine with you.
