Hotel Palace Inn
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 13:00
- Check-out
- Until 13:00
- Parking
- Free
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 5 Comfort Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- iron
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
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Standard Quadruple Family room
- 4 guests
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- iron
- private-bathroom
- safe
- shower
- telephone
- toiletries
- towels
- tv
Add your dates to see current rates.
1 / 6 Deluxe Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- fridge
- hairdryer
- private-bathroom
- safe
- tv
Add your dates to see current rates.
1 / 5 Standard Twin room
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- fridge
- hairdryer
- private-bathroom
- safe
- tv
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
MARIO S.
The location near a major shopping center was convenient, but the stay had some serious problems. The shower drain was clogged, leaving water pooled like a small swimming pool, and I had no idea how clean the floor was. I complained every day, yet it took three days for someone to come fix it, even though the repair took only eight minutes. Then the water pump broke while I was showering, and there was no replacement. Dirty dishes sat in the hallway for days, and the single elevator only fits two people. At 700 pesos a day, there are better nearby options if you can afford them. Be prepared for the risk of running out of water.

Mateo H.
We couldn't get a good night's sleep because the air conditioners in both rooms kept making loud cracking noises and weren't working properly. The pool had so much chlorine that it was impossible to stay in. Staff also told us the cañon del sumidero boat tours weren't running, even though they actually were. I wouldn't recommend this place.
Bruno F.
The food was tasty and inexpensive, and there was a great range on the menu. The rooms were tidy and clean, and the staff were kind and provided really good service. I had a very enjoyable stay, though I do think they should enforce the pool rules more strictly.
Wade T.
Prices were reasonable, and I felt the security was good. The hotel is right in the center and has a nice pool. A great place to stay.
Octavio S.
Really comfortable, clean place, and the service was great. The wifi was the one weak point.
Amenities
Everything available at this property
General Services
12 available- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Newspapers
- Ticket assistance
- Garden
- Television in lobby
- Terrace
- Safe Deposit Box
- Luggage storage
- Tour assistance
- Sun Deck
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
1 available- Free Wi Fi
Parking
1 available- Free parking
Meals
2 available- Restaurant
- Vending machine
Pool and beach
2 available- Pool facilities
- Children swimming pool
Pets
1 available- Pets Not Allowed
What's nearby
Explore attractions, restaurants and transport around the hotel
1.3 km 16 min walk
3.5 km
841 m 11 min walk
69 m 1 min walk
Attractions
20- Caña Hueca Park841 m 11 min walk
- Joyyo Mayu [Tuxtla Gutiérrez] Park861 m 11 min walk
- Mirador Turístico Los Amorosos [Tuxtla Gutiérrez]1.8 km 22 min walk
- Parque Morelos Bicentenario2.2 km 28 min walk
- Parque de la Marimba2.7 km 34 min walk
Restaurants
20- KFC69 m 1 min walk
- El Teapaneco71 m 1 min walk
- Buffalos Wings Tuxtla107 m 1 min walk
- LA DOBLE M118 m 1 min walk
- Las Arracheras120 m 2 min walk
Transit
20- Terminal ADO OCCBus1.3 km 16 min walk
- Ruta 117Bus3.5 km
- zooBus3.6 km
- Tuxtla ChiapasBus3.7 km
- Ruta 69Bus3.8 km

Stay rules
Important conditions for your stay