DoubleTree by Hilton Hotel Veracruz
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Breakfast
- Available
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
- Accommodates
- Up to 4 guests
Room Information
Rooms
1 / 6 Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- coffee
- desk
- fridge
- hairdryer
- hypoallergenic
- iron
- private-bathroom
- safe
- tea-or-coffee
- telephone
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1 / 6 Double Studio Suite
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- coffee
- fridge
- hairdryer
- private-bathroom
- safe
- tv
- wi-fi
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1 Bedroom Double Suite with beach view
- 2 guests
- full double bed
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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1 Bedroom Quadruple Suite with beach view
- 4 guests
- Private bathroom
- mirror
- private-bathroom
- safe
- telephone
- toiletries
- towels
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Guest reviews
Recent reviews shared by hotel guests
Jared W.
I came for the beach and Carnaval, with meetings to fit in between. Jesus at the front desk and Jesus at the restaurant both gave service above the industry standard. Valeria made the trip feel special. I’d visited sites in Veracruz before meeting her, but wasn’t sure my investment was welcome. After a real conversation with her, my family and I feel our investment and our future here are truly welcome. Her insight helped us see that Veracruz has a real future for us. Without her, I’m not sure my family would have felt the full carnival spirit or secured funding. She’s a guardian angel and a funding angel. Long live Veracruz, long live Mexico, long live los Américas!!!
Jeong M.
The employees were kind, but the hotel was really disappointing as a place to rest. I chose it because it was close to the attractions, but the first room smelled moldy and had mold all over the curtains. We asked to switch rooms, and the second one was in the same condition. The hotel is very old and doesn’t seem properly maintained. The restaurants were full of outside guests, so there was nowhere for hotel guests to eat. Cleanliness was my main concern, and I had to leave.
Sonia H.
We rented 3 rooms, and none had hot water. Whenever we wanted to shower, we had to call someone to fix it, and even then it took a long time for hot water to come through. Steam from the showers also set off the fire alarm at random times.
ANA M.
The employees were so kind, and the service was spectacular. The front desk team were phenomenal, and the maintenance team came to our room in the late afternoon. Thanks for all your hard work. I hope to come back soon (:
Lida S.
A nice hotel in a great location, close to many of the city’s attractions. The view was wonderful!
Amenities
Everything available at this property
General Services
27 available- Shopping on site
- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Television in lobby
- Fire Extinguisher
- Room service
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Wake Up Service
- Telephone
- Coffeemaker
- Taxi booking
- Tour assistance
- Sun Deck
- Garage
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Wheelchair access to restaurant
Internet
1 available- Free Wi Fi
Parking
3 available- Electric car charging
- Parking
- Parking nearby
Meals
8 available- Bar
- Coffee/tea for guests
- Breakfast
- Buffet breakfast
- Restaurant
- Restaurant (buffet style)
- Snack bar
- Poolside bar
Business Services
1 available- Business center
Pool and beach
7 available- Swimming pool
- Indoor Pool
- Outdoor pool
- Pool facilities
- Beach/pool towels
- Public beach
- Next to the beach
Room Amenities
7 available- Non Smoking Rooms
- Family room
- Cable TV
- TV
- Hairdryer
- Alarm clock
- Toiletries
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
865 m 11 min walk
1.9 km 24 min walk
410 m 5 min walk
77 m 1 min walk
Attractions
20- Plaza del Migrante Libanés410 m 5 min walk
- Museo de Cera797 m 10 min walk
- Aquarium of Veracruz863 m 11 min walk
- Parque Zamora981 m 12 min walk
- Historic Center of Veracruz1.0 km 13 min walk
Restaurants
20- Asadero El RODEO veracruz | Veracruz Llave77 m 1 min walk
- Restaurant El Veracruzano96 m 1 min walk
- El Pulgarcito117 m 1 min walk
- Mariscos y Antojitos Los Pulpos121 m 2 min walk
- Madeleine122 m 2 min walk
Transit
20- Aeropuerto Internacional General Heriberto Jara CoronaAirport8.9 km
- Buque a San Juan de UluaFerry865 m 11 min walk
- AU TRVBus1.9 km 24 min walk
- Buque a Malecón de VeracruzFerry1.9 km 24 min walk
- Central de Autobuses de Veracruz (CAVE)Bus1.9 km 24 min walk

Stay rules
Important conditions for your stay
Rules and eligibility
Children
Ages 0-11 - Extra bed available