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Smoke-freeFamily friendly

About this property

A great hotel to have a nice rest before long walks around the city. Hotel "Cititel Express Penang" is located in George Town. This hotel is located in the center of the city. Before going to bed, you can walk around the main landmarks of the city. Location You can stop by the restaurant. Free Wi-Fi on the territory will help you to stay on-line. If you travel by car, there’s a free parking zone. Specially for tourists who travel by car, there’s a parking zone. The following services are also available for the guests: a massage room and a spa center. To book an excursion, consult the tour assistance desk of the hotel. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, dry cleaning, ironing, press, car rental, a safe-deposit box and a concierge. The staff of the hotel speaks English. At the hotel In the room, for you, there is a shower and a TV. The room equipment depends on its category. Room amenities

Popular facilities

See all facilities
Spa & wellness
Wi-FiAvailable for a fee
Restaurant
Beach access
Parking
Air conditioning

Good to know

Check-in
From 15:00
Check-out
Until 12:00
Breakfast
MYR 34
Airport shuttle
Free
Reception
24/7
Pets
Not allowed
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
English, Multi-language staff, Chinese
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Standard Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • coffee
  • desk
  • fridge
  • hairdryer
  • iron
  • mini-bar
  • private-bathroom
  • safe
  • shower
  • soundproofing
  • tea-or-coffee
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Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • coffee
  • desk
  • fridge
  • hairdryer
  • iron
  • mini-bar
  • private-bathroom
  • safe
  • shower
  • soundproofing
  • tea-or-coffee
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Superior Twin room

  • 2 guests
  • twin beds
  • Private bathroom
  • air-conditioning
  • desk
  • fridge
  • hairdryer
  • iron
  • mini-bar
  • private-bathroom
  • safe
  • shower
  • soundproofing
  • tea
  • tea-or-coffee
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Family room

  • Private bathroom
  • air-conditioning
  • desk
  • iron
  • mini-bar
  • private-bathroom
  • safe
  • shower
  • soundproofing
  • tea-or-coffee
  • toiletries
  • towels
  • tv
What's the price for your stay?

Add your dates to see current rates.

Guest reviews

Recent reviews shared by hotel guests

Guest Rating
7.8/10
Good
1930 reviews

Himawari S.

10/10

I liked that they provided a sejadah for Muslim guests, and there was a jug to refill at the water station near the lift. My request for a room away from the lift was also taken care of. There was a hair dryer in the room, while irons were only available in the common area. The staff were friendly. It's conveniently close to 1st avenue, Komtar and Prangin mall, as well as other restaurants and attractions. A comfortable one-night stay in town, with a clean room and comfortable bed.

Maiza R.

10/10

I've stayed here before, and the customer service deserves five stars. All the staff were friendly, helpful and smiling throughout my four-night stay. Thanks to Vidya for arranging a late checkout when my flight was delayed.

Adrian W.

10/10

The room is small and basic, but the service makes up for it. Extra towels and pillows were no problem. The LPR parking system is years ahead of hotels in KL that still require physical validation at reception. Very good for the price and location.

Rakesh I.

10/10

Cititel Express made the trip easier thanks to its strategic spot within walking distance of local attractions and great food. The hotel itself was comfortable, clean and good. Staff were very friendly, and check-in was fast and efficient. I'd recommend it to travellers who want to stay in the heart of the city.

Amenities

Everything available at this property

107 Facilities

General Services

65 available
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Smoke Free Property
  • Security guard
  • Newspapers
  • Ticket assistance
  • Television in lobby
  • Fire Extinguisher
  • Room service
  • Ironing
  • Luggage storage
  • Laundry
  • Safe Deposit Box
  • Concierge services
  • Dry Cleaning
  • Wake Up Service
  • Telephone
  • Car rental
  • Taxi booking
  • Tour assistance
  • Family/Kid Friendly
  • Temperature control for staff
  • Personal protection equipment for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Contactless Check In And/Or Check Out
  • Additional Measures Against COVID 19
  • Year of construction
  • Total number of rooms
  • Number of floors (main building)
  • Single rooms
  • Double rooms
  • Superior rooms
  • hotel
  • American Express
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
  • Entertainment Area
  • Check In Hour
  • Check Out Hour
  • Mobile phone coverage
  • Car hire
  • Airport Shuttle
  • Laundry service
  • Multilingual staff
  • 24 Hour Security
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Newspaper stand
  • Concierge
  • Luggage room
  • Clothes dryer
  • Non Smoking Area
  • Smoking area
  • Non Smoking Establishment

Accessibility

3 available
  • Accessibility features
  • Wheelchair Accessible
  • Accessible rooms

Internet

3 available
  • Free Wi Fi
  • Internet
  • Wi Fi

Parking

6 available
  • Electric car charging
  • Parking
  • Parking nearby
  • Free Parking on Premises
  • Car park
  • Secure parking

Meals

7 available
  • Coffee/tea for guests
  • Restaurant
  • Bottled water
  • Kettle
  • Electric kettle
  • Air conditioning in Restaurant
  • Children get free accommodation, meals payable on the spot

Business Services

1 available
  • Fax and copy machine

Recreation & Wellness

4 available
  • Massage
  • Spa
  • First Aid Kit
  • Spa centre

Pool and beach

2 available
  • Beach/pool towels
  • Beach

Sports

2 available
  • Bike rental
  • Golf course

Pets

1 available
  • Pets Not Allowed

Room Amenities

10 available
  • Fridge
  • Family room
  • Cable TV
  • Hairdryer
  • Flat Screen TV
  • Shower/Bathtub
  • Shower
  • Wardrobe/Closet
  • Toiletries
  • Family rooms

Languages

3 available
  • English
  • Multi Language Staff
  • Chinese

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Presgrave Corner

141 m 2 min walk

Closest Bus Komtar

186 m 2 min walk

Top attraction nearbyThe TOP Penang, Theme Park Penang

229 m 3 min walk

Dining nearby 20 Restaurants

7 m 1 min walk

Attractions

20
  • The TOP Penang, Theme Park Penang229 m 3 min walk
  • Rainbow Skywalk @The TOP Penang254 m 3 min walk
  • Upside Down Museum552 m 7 min walk
  • Ghost Museum571 m 7 min walk
  • Penang Street Art958 m 12 min walk

Restaurants

20
  • Huong Vi Viet7 m 1 min walk
  • Viet Jln Two Food Cafe14 m 1 min walk
  • Kochabi Double Content 锅加锅28 m 1 min walk
  • Enoshima 江の島29 m 1 min walk
  • Lebuh Noordin32 m 1 min walk

Transit

20
  • Presgrave CornerBus141 m 2 min walk
  • KomtarBus186 m 2 min walk
  • Terminal KOMTARBus203 m 3 min walk
  • Jalan GurdwaraBus209 m 3 min walk
  • Komtar IIBus209 m 3 min walk
Map

Stay rules

Important conditions for your stay

Check-in15:00Front desk timing
Check-out12:00Departure timing

Fees and optional services

  • Deposit

    Deposit required

  • Meals

    Breakfast - Extra charge may apply