Urban Suites @ Jelutong by TBS

Cute place, and the bed was really comfy.

Luxury, easy, guard.

The bathroom especially was not clean at all, and the toilet bowl didn’t feel sturdy. Communication was a problem too. We’d all checked in and were inside the unit when someone suddenly came in with the master key, saying he didn’t know we’d arrived. He probably didn’t mean any harm, but it shows a gap in the process. I slept badly, worried that another communication mix-up could let someone in again. I wouldn’t come back.

The price is too high for what you get, and it’s sold as either one room or two rooms separately. The walls have flaws, and while the general environment is okay, the location is terrible, surrounded by buildings. The door code was wrong and the door was very hard to open. Having only two cards was troublesome, with no spare. The toilet and main door locks were broken, so there was no privacy. How can you let guests stay when those haven’t been fixed? I wouldn’t recommend it for a large family.