Nur A.
There was also a guard who yelled at us for not closing a door, even though we hadn't noticed it was left open and weren't the ones who opened it so wide that it wouldn't shut. Being firm is fine, but it can still be done politely. The water supply has been stopped. If there's no water, why is there water at the pool? I called customer service to ask why electricity was off on floors 19 to 22. The response was just, “ya ya busy kami ni,” which didn't answer my question and felt unprofessional. I waited for the person to be available, but he laughed with a friend and then left my call. Customer service should treat clients more nicely. I'm really disappointed.

