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Smoke-freeFamily friendly

About this property

You’ll be sleeping tight! Hotel "Raintree Hotel" is located in Kuala Lumpur. This hotel is located in 8 km from the city center. You can take a walk and explore the neighbourhood area of the hotel — Pusat Sains Negara National Science Center, Batu Caves and Lake Gardens. Location Want to be always on-line? Wi-Fi is available. If you travel by car, there’s a parking zone. Accessible for guests with disabilities: the elevator helps them to go to the highest floors. At the guests’ disposal, there’s also a laundry, dry cleaning, an ATM, ironing, press and a concierge. The staff of the hotel will be happy to talk to you in English. At the hotel In the room, for you, there is a shower, a TV and a bathrobe. The room equipment depends on its category. Room amenities

Popular facilities

See all facilities
Wi-FiAvailable for a fee
Beach access
ParkingAvailable for a fee
Air conditioning
24h reception
Family friendly

Good to know

Check-in
From 14:00
Check-out
Until 12:00
Pets
Not allowed
Accessibility
Wheelchair accessible
Luggage storage
Available
Languages
English, Chinese
Smoking
Smoke-free
Children
Family friendly
Room types
4

Room Information

Rooms

Double Suite with view

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • bath
  • bathrobe
  • bedsheets
  • mirror
  • private-bathroom
  • safe
  • shower
  • telephone
  • toiletries
  • towels
  • tv
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Standard Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • bathrobe
  • bedsheets
  • desk
  • hairdryer
  • iron
  • private-bathroom
  • shower
  • toiletries
  • towels
  • tv
  • wi-fi
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Premier Double room

  • 2 guests
  • full double bed
  • Private bathroom
  • air-conditioning
  • desk
  • hairdryer
  • iron
  • private-bathroom
  • shower
  • towels
  • tv
  • wardrobe
  • wi-fi
What's the price for your stay?

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Comfort Quadruple room with view

  • 4 guests
  • Private bathroom
  • air-conditioning
  • bathrobe
  • bedsheets
  • private-bathroom
  • shower
  • toiletries
  • towels
  • tv
  • wardrobe
  • with-view
What's the price for your stay?

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Guest reviews

Recent reviews shared by hotel guests

Guest Rating
5.8/10
Average
199 reviews

Wong H.

2/10

The room looked dirty and uninviting at first glance, and it was extremely old with no basic hygiene. I could live with dated facilities, but some things were broken and hadn't been replaced. The showerhead was so weak that my urine stream was stronger. The staff also seemed to set prices arbitrarily. They encouraged people not to book online, even though the highest online price was only around 80 yuan. Walk-ins were charged 130 yuan, with a 20 yuan deposit, so the most basic room ended up costing 110 yuan.

Farid A.

2/10

I had read plenty of bad reviews online and thought it was only one night, how bad could it be? I got my answer before we even reached the room. We didn't manage to check in properly before the man and woman at the front desk yelled at us. It was our first visit, and because there was no clear signage, we accidentally used the wrong lift entrance. Instead of helping, they scolded and verbally insulted both of my elderly parents. I calmly mentioned the lack of directions, and the male staff member had the nerve to say we must be blind. Seriously, is that how you treat guests? This kind of service is why places like this deserve to shut down. If you're considering staying here, don't. Down the road near Raintree, there's Sovotel Hotel, with about the same prices. I can only hope the staff there know how to treat people like human beings.

Zhang J.

2/10

This felt like a scam. I accidentally booked the wrong date yesterday, for September, and the booking said I could cancel any time for a refund. When I contacted Agoda to cancel, they said the hotel had to confirm it first. I went to the hotel and asked the staff to respond to Agoda and approve the cancellation because I'd booked the wrong date, but they argued with me and wouldn't help approve the request.

Jun W.

8/10

The location is good, with plenty of restaurants around, and there’s also a pub and massage parlour in the same building. There’s no free parking. The room needs an upgrade, especially the pillows and sometimes the towels. Some of the showers are great, while others need replacing.

Amenities

Everything available at this property

59 Facilities

General Services

36 available
  • ATM
  • Air conditioning
  • 24 Hour Reception
  • Elevator/lift
  • Smoking areas
  • Smoke Free Property
  • Security guard
  • Newspapers
  • Express Check In/Check Out
  • Television in lobby
  • Fire Extinguisher
  • Room service
  • Linens
  • Ironing
  • Laundry
  • Concierge services
  • Dry Cleaning
  • Luggage storage
  • Taxi booking
  • Family/Kid Friendly
  • Temperature control for staff
  • Extra decontamination measures
  • Temperature control for guests
  • Personal protection equipment for guests
  • Additional Measures Against COVID 19
  • Total number of rooms
  • hotel
  • Check In Hour
  • Check Out Hour
  • Laundry service
  • 24 Hour Security
  • Bellboy service
  • Lift access
  • Luggage room
  • Smoking area
  • Minimum Check In Age

Accessibility

2 available
  • Accessibility features
  • Wheelchair Accessible

Internet

2 available
  • Free Wi Fi
  • Wi Fi

Parking

3 available
  • Parking
  • Parking nearby
  • Car park

Meals

1 available
  • Common kitchen

Business Services

2 available
  • Business center
  • Fax and copy machine

Recreation & Wellness

1 available
  • First Aid Kit

Pool and beach

1 available
  • Beach/pool towels

Pets

1 available
  • Pets Not Allowed

Room Amenities

8 available
  • Non Smoking Rooms
  • Family room
  • TV
  • Shower/Bathtub
  • Shower
  • Bathrobe
  • Toiletries
  • Towels and bed linen

Languages

2 available
  • English
  • Chinese

What's nearby

Explore attractions, restaurants and transport around the hotel

60 places nearby
Closest Bus Wisma Fiamma

139 m 2 min walk

Closest Airport Lapangan Terbang Antarabangsa Kuala Lumpur

51.4 km

Top attraction nearbyKidZania Kuala Lumpur

4.7 km

Dining nearby 20 Restaurants

5 m 1 min walk

Attractions

20
  • KidZania Kuala Lumpur4.7 km
  • Istana Negara5.1 km
  • Batu Caves7.4 km
  • KL Bird Park8.5 km
  • Merdeka Square8.5 km

Restaurants

20
  • Shinchon BBQ5 m 1 min walk
  • Hwa Ga7 m 1 min walk
  • 记得食 KTZ Manjalara19 m 1 min walk
  • Meat One Cuisine23 m 1 min walk
  • Silver Spoon Trattoria28 m 1 min walk

Transit

20
  • Lapangan Terbang Antarabangsa Kuala LumpurAirport51.4 km
  • Wisma FiammaBus139 m 2 min walk
  • Kawasan Pusat Bandar Manjalara Jalan 11Bus180 m 2 min walk
  • Taman Bukit Maluri (Selatan)Bus331 m 4 min walk
  • Kepong Village MallBus334 m 4 min walk
Map

Stay rules

Important conditions for your stay

Check-in14:00 – 15:00Front desk timing
Check-out12:00Departure timing