Deepa R.
The pool experience was disappointing from the start. I called before walking in to ask about using it. The price was RM10 per person for two hours, and when I asked about RM5 per person for one hour, the receptionist said no. The pool was dirty, with no supervision, proper changing room, towels, shower area, safety lockers, or proper drainage and water circulation. I saw none of the basic hygiene or safety measures being followed, including pre-swim showers, sanitation facilities, pool maintenance, or restrictions during lightning and other dangerous conditions. That seems like a high risk for disease transmission. MPKS, the Fire department, and the Health department should take action. Rules for running a hotel pool need to be followed before more serious problems occur.
