iBC36 Business Stay - Stutong

The place felt scary, and the lobby and corridor were in poor shape. When we arrived, the lobby smelled damp, musty and moldy; the receptionist was lying on the sofa, and sheets were strewn across the counter. Check-in itself went smoothly, and we were given the air conditioner and TV remotes. Our room had a key lock. Inside, the damp, moldy, musty smell mixed with cigarette smoke so strongly that I got a migraine. The pillow smelled terrible, as if it hadn't been washed in years. The toilet wasn't clean either: the mirror was unwashed, the wall was moldy, and the bidet was disappointing. There was a cockroach in the toilet at night. There was no water in the toilet overnight. Before our morning prayer, we realized and went to the lobby, but nobody was there, so we had to call. They said there was a leak somewhere and that they'd shut off the pipe, but nobody had told us beforehand. They let us use another room's toilet to bathe, and the water came back around 7am+. We weren't given towels at first; only after asking did they hand us ones drying on a chair at the counter, hahaha. Remember to get your deposit back before checking out. Just don't stay here.

The security seemed good, since an access card was needed for the main entrance and lift. The room door only shut tightly when locked. There was no electric kettle, and the water dispenser on my floor had something floating in it. The reception staff kept disappearing.

The actual room was rotten and moldy, nothing like the pictures. I didn't feel safe, so I checked out right away. Don't trust the photos, and look at the latest review pictures.

I checked out as soon as I checked in. The room had an awful musty, moldy smell, and the cleanliness was unbelievable. I know it's a budget hotel, but there was dust everywhere, mold on the doors, taik cicak scattered around, and slime and grout on the bathroom tiles. Not a good place to stay.