The Concept Hotel Langkawi

There’s plenty of parking, and the location is great for getting into town. The receptionist was helpful and friendly. Guests can use the iron and water dispenser at the end of the hallway by the exit stairs, and there’s a hot drink machine in the lobby. The room came with dental kits, shower gel, and a hair dryer. Tables and chairs are available in the lobby for hanging out.

The hotel was comfortable and really good. The family room is a great choice for a group, and it was very clean. Attractions are all around a 20-minute drive, so you don’t have to go far. The staff here are very friendly.

This was the worst hotel we’ve ever stayed in. Calling it a hotel seems wrong, it felt like an old, dirty motel at best. When we turned on the lights to go to bed, we saw bed bugs all over the cushions and bed. At reception, the staff laughed among themselves and didn’t take us seriously. They moved us to another room, but it looked even worse. We wouldn’t recommend this place at all. We booked because of the high review score and can’t understand why so many guests like it.

I don’t often leave reviews, but I had to this time. We stayed three days and two nights, and the whole experience was 10/10. The front desk team and cleaners were so friendly and always greeted us with big smiles. Our room was clean and had everything we needed, including a hair dryer. The king bed was huge and comfortable, and we slept well with good soundproofing. For a quieter stay, avoid rooms on the same level as the swimming pool. There’s a Coway water dispenser, too, which saved us money on bottled water. The location is right in the middle of everything, with petrol stations and food nearby, including MCD. Great value for what you get, and we’ll definitely return.