Vanessa C.
The turtle area and mini zoo felt a bit sad, with such small habitats and cages, and cleanliness could be better. Our room was spotless except for a faint yellow mark on one blanket and a curly hair stuck to the soap by the sink. Those were small things and maybe housekeeping missed them, so it was still acceptable. The view was amazing, the receptionist and staff were kind, and the room was spacious. With the beach right in front of the pool, it feels like one of the better deals for the price. These issues are why I took off a star, though I'd probably return since this was a pretty good first impression. I also heard the resort has been under new management for a couple of years and that guest experience has improved. A few things to know: check-in is at 3 PM and checkout is before noon. Wi-Fi is limited to two guests per booking, but you can share a phone hotspot after logging in, including for a laptop. Bring towels and a change of clothes for the pool or beach, since you'll need to dry off before taking the elevator. I'd also bring toiletries such as a toothbrush, toothpaste, and comb.
