The Pavilion
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 18:00
- Check-out
- Until 11:00
- Parking
- Available for a fee
- Airport shuttle
- Available for a fee
- Luggage storage
- Available
- Room types
- 4
Room Information
Rooms
1 / 5 DOUBLE DELUXE KING BED
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1 / 5 DOUBLE INNER
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1 / 5 Double or Twin QUEEN SIZE BED
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1 / 5 DOUBLE QUEEN SIZE BED
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Guest reviews
Recent reviews shared by hotel guests
Alexandra L.
I tried the lobby reflexology service and paid RM78 for a one-hour full-body massage, but it ended after only 35 minutes. The masseur was polite, though the massage felt weak and lazy. Ending early made an already disappointing massage feel like I’d been cheated. Pavilion Hotel, Sandakan, please train the staff or make sure this gets addressed. I stayed four days and three nights in a twin room. It was generally clean, but the toilet seat had soot-like marks and showed wear. Acceptable, though far from perfect. Meals at Pine Cafe were average, much like food court fare. The butter prawns were the one standout, and they were excellent.

Rohan D.
For £78, we had a double room for three nights. The service was really good, and the staff were very helpful. The rooms weren’t as nice as other areas of the hotel, but they were still quite good for the price.
Dmitri V.
The family room was affordable at less than RM250 as of 20/9/2025, and the hotel has plenty of public parking. It’s in central Sandakan, Batu 7, within walking distance of a clinic, restaurants, and convenience stores. The airport is about seven minutes away. The room wasn’t especially spacious, though it could fit four or five adults, and a connecting room was available. It smelled musty and had stains on the bed. Breakfast is buffet style from 6:30 AM to 10:00 AM, with rice and noodles, half-boiled eggs, coto, bread and butter, and potatoes. There isn’t much variety, but it’s enough to fill you up. It was okay, mainly because of the location.
Olga P.
The airport is very close, which made Pavilion convenient for a stopover on our way to Sepilok. We only spent one night there, fortunately. The rooms were old and noticeably worn, with stains and signs of neglect, though the condition wasn’t quite as bad as I’d expected. Breakfast was disappointing, mostly savory choices, including a basic nasi lemak that might not suit everyone. It fell below acceptable standards, especially by Western expectations, even if it wasn’t as bad as I’d feared.
hafiz K.
At RM158, the room felt overpriced for its outdated design and poor upkeep. The bathroom was dirty, with visible mold and signs of inadequate cleaning. There was hair and dust around the room, including under the bed and near the table. Mold was also present in the shower, the drain cover was loose, and some bathroom edges were sharp enough to risk injury. Morning sun came in too early because the curtains didn’t block it well. Management needs to take this seriously, renovate fully, and make sure deep cleaning is done properly. Cleanliness, safety, and comfort should be basic standards at this price.
Amenities
Everything available at this property
General Services
41 available- Year of construction
- Total number of rooms
- Number of floors (main building)
- Single rooms
- Double rooms
- Junior suites
- Suites
- hotel
- American Express
- JCB
- Diners Club
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Airport
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Mobile phone coverage
- Car hire
- Airport Shuttle
- Room service
- Laundry service
- Medical service
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Fireplace
- Hotel safe
- Currency exchange facilities
- Lift access
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Non Smoking Area
- Smoking area
- Banquet hall
- Non Smoking Establishment
Internet
1 available- Wi Fi
Parking
1 available- Car park
Meals
9 available- Bar
- Restaurant
- Air conditioning in Restaurant
- Breakfast
- Breakfast buffet
- À la carte lunch
- Set menu lunch
- À la carte dinner
- Set menu dinner
Business Services
3 available- Conference room
- Meeting room
- Business centre
Recreation & Wellness
3 available- Massage
- Spa treatments
- Spa centre
Sports
1 available- Golf course
Room Amenities
1 available- Towels and bed linen
What's nearby
Explore attractions, restaurants and transport around the hotel
271 m 3 min walk
8.9 km
867 m 11 min walk
4 m 1 min walk
Attractions
20- Sandakan Memorial Park867 m 11 min walk
- Sandakan Crocodile Farm970 m 12 min walk
- Utama Park Villa1.8 km 22 min walk
- Sandakan Rainforest Park3.7 km
- Puu Jih Syh Temple6.7 km
Restaurants
20- Hana Kitchen Sandakan4 m 1 min walk
- Ainul Mardiah17 m 1 min walk
- Waroeng Bu’guru28 m 1 min walk
- Restaurant Sri Gading37 m 1 min walk
- Ovenur Cafe66 m 1 min walk
Transit
20- Bus Stop Taman RimbaBus271 m 3 min walk
- Bus Stop PersekutuanBus594 m 7 min walk
- Bus Stop UrusetiaBus646 m 8 min walk
- Bus Stop Jalan Labuk batu 7Bus697 m 9 min walk
- Bus Stop Avenue IJMBus1.8 km 23 min walk

Stay rules
Important conditions for your stay