Neu Suites

The bed was my main problem during my 4-night stay in this apartment by Cobnb, booked through Airbnb. It was rock hard, and I kept getting itchy whenever I lay down. On the third night I opened the bed linen and found quite a lot of dead insects. I asked for help through their whatsapp chat. A colleague came to look and promised to clean or change the mattress, but neither happened. My first impression of the room was good, neat and clean. The bathroom was okay, and both the AC and ceiling fan worked perfectly. Still, I wouldn’t recommend staying here. It’s far from almost everything unless you have a car. There’s no laundry within walking distance, and the Metro line is quite far. The “Bila bila” grocery downstairs and the cafe are overpriced. Other reviews mentioned high-traffic elevator problems, but luckily I didn’t experience that much. For international travelers, you’ll need a T-plug to charge devices, and the agent couldn’t help with that either. I hope you can find a better bnb by paying a little more.

The place looked nothing like the photos on booking.com. At least the private bathroom was clean, and the room was quiet. The lifts take ages, and Jelatek LRT is too far to walk to. By LRT, Jelatek to KL sentral takes around 30 minutes. At 7.30am, a Bolt taxi from the accommodation to LRT sentral took 40 minutes and cost 26 MYR. There isn’t much food within walking distance, so we ate at banafee both nights, paying 15 MYR for a main.

At least you get a good location and good security here. The lift often has scanning problems and says the card is blocked because the owner hasn’t paid outstanding fees. Why should tenants have to deal with that? Sometimes it’s just a lift problem too. Management is poor as well. When we raised concerns, they only replied now and then, and they don’t treat foreign tenants very well. My deposit refund was a shock. Some of the charges were my fault, but some fees were just plain dahsyat. In the end, you get what you get.

The room was stuffy, with a bad stale smell. The AC didn’t work, and the fan didn’t help. The bedding was an assortment of purple, grey and green. The place was dirty and really noisy, and the lobby smelled bad from bins that hadn’t been emptied. Someone spilled soup on the floor on Wednesday, the day I arrived, and it was still there when I checked out on Saturday 🤣. I stayed 3 nights. The reception area is always packed with people and bags, like a bus station. Third-party agents look for vacant rooms while you wait, and they’re very rude. A false fire alarm went off for more than 3 hours on the day I left. Luckily, I’d read about the false alarm here the night before, so I stayed in my room.