Julio M.
We ended up leaving to find somewhere else. After my wife had booked well ahead, we arrived to find the room unready and it seemed they hadn’t recorded the reservation at all. The price they gave us was also different from the quote we’d received days earlier. We didn’t feel we had much choice, so we agreed, and they went back to clean the room. But it still wasn’t clean when we entered, and there was a cockroach in a curtain. The person in charge didn’t seem able to handle the situation, and there was no real sense of customer service.

