Smarthotel Tromso
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 12:00
- Parking
- Nearby
- Pets
- Not allowed
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- English
- Smoking
- Smoke-free
- Room types
- 4
Room Information
Rooms
1 / 5 Standard Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- heating
- private-bathroom
- shower
- towels
- tv
- wi-fi
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1 / 6 Standard Single room
- 1 guest
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- heating
- private-bathroom
- shower
- towels
- tv
- wi-fi
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1 / 1 Standard room
- Private bathroom
- air-conditioning
- blackout-blinds
- desk
- hairdryer
- heating
- private-bathroom
- shower
- towels
- tv
- wi-fi
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1 / 1 Standard Double room with city view
- 2 guests
- full double bed
- Private bathroom
- private-bathroom
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Guest reviews
Recent reviews shared by hotel guests
Lucía M.
Tromsø is lovely to visit, and the hotel's location is good. Most hotels in Tromsø are well located, aside from Moxy on the other side of the island. But I'd pay a little more and stay elsewhere. Our assigned room was extremely dirty and smelled bad, so we had to ask to move and pay for an upgrade. The lift was filthy, the carpets hadn't been cleaned, and there were visible marks on the bathroom walls. Cleanliness matters whatever the hotel category, and this wasn't acceptable. Rooms are narrow and small, with the bed against a wall so you can only get in from one side. One of us had to climb over the other to get in or out. They clean only every fourth day, something to keep in mind if you're staying briefly. I understand the environmental and cost reasons for less frequent cleaning, but it doesn't excuse the state of the room we got.
Harriet B.
We had a smart superior room, which I think is slightly bigger than the regular ones, and it had everything we needed. The breakfast was delicious and had lots of choices. Staff were helpful too, and happily lent us a hairdryer when ours wasn't working. The location was great for getting back on foot after our northern lights tours, even at 2am. I'd recommend it to friends visiting Tromso.
RASMUS M.
The location is handy, close to the main shops, restaurants and cafes, with only a short walk to bus stops, tour meeting points and the port. The place is quiet, basic and functional. Rooms are warm, cosy and clean, though very small. One thing that didn't work well was the cleaning schedule. Rooms are cleaned every four days, and when I asked for towels and cleaning, neither was done. Using the same towels and sheets for that long isn't great. There may be better options elsewhere.
Marta K.
I really liked staying at smarthotel and would probably book again. The breakfast was amazing, with lots to choose from, gluten-free options, clear allergen labels and a decent range of plant-based milks. The downstairs lobby was cosy, and there was always free coffee and hot water. Sometimes they put out snacks too. Staff downstairs were friendly and helpful. The hotel is in the city centre, one street from the main street. The rooms are small, and cleaning is only every four days, but that didn't bother me personally. The one downside was the hacking incident around the time I booked. I kept getting scam messages before the trip, but checked with the hotel and they confirmed they were scams, so I was fine.
Pieter V.
I like having a small desk for my laptop and writing reviews, and the single bed suits me. Who needs more if you're not sharing with fellow travelers? The rooms aren't big, but they're just large enough to feel like home. Citybox Hotels in several Norwegian cities are on my favorites list, even though nothing beats the Wellington in New York, which closed during COVID. After 75+ Learning Experiences, I've stayed in plenty of hotels. The breakfast here is magnificent, apart from the fake scrambled eggs. I just take a boiled egg, peel it, scramble it and enjoy. There's also a spot by reception to sit for drinks and conversation. I'll keep coming back to Citybox Hotels with my groups. Nobody has ever complained. And why sleep? The fun is outside anyway.
Amenities
Everything available at this property
General Services
43 available- Computer
- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Newspapers
- Ticket assistance
- Express Check In/Check Out
- Television in lobby
- All Spaces Non Smoking (Public And Private)
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Cafe
- Car rental
- Tour assistance
- Hiking
- Ski storage
- Skiing
- Extra decontamination measures
- Personal protection equipment for guests
- Contactless Check In And/Or Check Out
- Additional Measures Against COVID 19
- Total number of rooms
- hotel
- Check In Hour
- Check Out Hour
- Laundry service
- Hotel safe
- Lift access
- Concierge
- Luggage room
- Clothes dryer
- Bikes available
- Café
- Snacks
- Non Smoking Establishment
- Minimum Check In Age
Accessibility
1 available- Accessibility features
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
1 available- Parking nearby
Meals
5 available- Bar
- Coffee/tea for guests
- Breakfast
- Restaurant
- Snack bar
Recreation & Wellness
1 available- First Aid Kit
Sports
2 available- Free bicycle rental
- Bike rental
Children
1 available- Playroom
Pets
1 available- Pets Not Allowed
Room Amenities
7 available- Non Smoking Rooms
- Cable TV
- Hairdryer
- Flat Screen TV
- Shower/Bathtub
- Shower
- TV lounge
Languages
1 available- English
What's nearby
Explore attractions, restaurants and transport around the hotel
42 m 1 min walk
4.0 km
205 m 3 min walk
40 m 1 min walk
Attractions
20- Tromsø Cathedral205 m 3 min walk
- Northern Norwegian Art Museum314 m 4 min walk
- Brim Explorer Tromsø317 m 4 min walk
- Troll Museum374 m 5 min walk
- Tromsø Havn404 m 5 min walk
Restaurants
20- Casa Inferno40 m 1 min walk
- Mathallen Tromsø83 m 1 min walk
- De 4 Roser118 m 1 min walk
- Indie119 m 1 min walk
- Egon119 m 1 min walk
Transit
20- Tromsø lufthavn, LangnesAirport4.0 km
- HeracleumBus42 m 1 min walk
- Quality Hotel Grand TromsøBus132 m 2 min walk
- KongsbakkenBus164 m 2 min walk
- Wi-ToBus167 m 2 min walk

Stay rules
Important conditions for your stay