Grand International Hotel
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Accessibility
- Wheelchair accessible
- Luggage storage
- Available
- Languages
- Spanish, English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Clara S.
I hardly ever post reviews, but this stay was bad enough that I feel I should warn people. We booked two rooms for my family and me. I checked in around 2 pm and was checking out again by about 2:30. The first thing that happened was the desk gave us a key to someone else's room. We walked straight in on another couple. It was horrifying for all of us, and the front desk just shrugged it off with an “oh well.” Both rooms had windows cracked from wall to wall, and there were blood stains on the sheets too. The desk did apologize, but there was only so much we could overlook. Getting reimbursed turned into a fight. Agoda charged my card, and its app wasn't much help either. Later, I saw other reviews describing similar problems, so people can check those too if they think I'm making this up. I've written a review maybe three times in my life. A company has to be that great or that awful for me to spend the time. Management needs to fix these issues right away. No one deserves this treatment, no matter how good the deal is. Consider this a warning.

Kelly F.
The bed and pillows were surprisingly comfortable, and the air conditioning worked well without being loud. The room itself needed attention, though: stains on the bed covers and curtains, dirty bathroom grout, a broken safe, and a toilet handle you had to jiggle to stop the water running. Avenida Argentina is a great location in Panama City, though it feels more local than touristy. Staff were polite and helpful, but communicating in English meant using a phone.
Shawn P.
Three days into the trip and my room still hadn't been cleaned once. Housekeeping comes around 9:30 or 10 in the morning to take the towels, then doesn't bring any back. I've had to call the front desk two or three times just to get towels. Worst housekeeping I've ever experienced.
Scruoopy W.
The location and price were good, but I felt completely scammed by what was advertised. I couldn't use the shuttle, and the staff weren't multilingual as the website claimed. The continental breakfast costs extra for anything, and staff would look right at me, shrug, and walk away. The room was so unclean that I'd rather clean it myself. I came back once to find the employees who were meant to clean it had plugged their personal phones into my chargers. They hadn't asked or apologized. Professionalism was maybe 15 percent, if I'm being honest. If your Spanish isn't strong, I'd highly recommend an American hotel where you can understand people and get the services that were advertised.
Manuel A.
A really affordable choice right in the middle of downtown Panamá, in one of its best, most colorful neighborhoods. Loved it!
Amenities
Everything available at this property
General Services
16 available- Air conditioning
- 24 Hour Reception
- Elevator/lift
- Smoking areas
- Currency exchange
- Smoke Free Property
- Security guard
- Garden
- Terrace
- Private Check In/Check Out
- Room service
- Smoke Detector
- Luggage storage
- Laundry
- Safe Deposit Box
- Sun Deck
Accessibility
2 available- Accessibility features
- Wheelchair Accessible
Internet
2 available- Wi Fi
- Internet access
Parking
1 available- Parking
Meals
3 available- Coffee/tea for guests
- Restaurant
- Kettle
Business Services
1 available- Conference Hall
Pool and beach
1 available- Swimming pool
Room Amenities
4 available- Non Smoking Rooms
- Fridge
- Family room
- Hairdryer
Languages
3 available- Spanish
- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
356 m 4 min walk
535 m 7 min walk
492 m 6 min walk
8 m 1 min walk
Attractions
20- Escape Room Panama492 m 6 min walk
- Metropolitan Natural Park2.1 km 27 min walk
- Metropolitan Natural Park Visitor Center2.2 km 27 min walk
- Parque Omar2.4 km 30 min walk
- Photo Parador - Cinta Costera2.5 km 31 min walk
Restaurants
20- Pho Vietnam8 m 1 min walk
- Daitek Internet16 m 1 min walk
- Dinos' Cafe Panama48 m 1 min walk
- Central Coffee Shop & Wine Room50 m 1 min walk
- Live Karaoke & Restaurant59 m 1 min walk
Transit
20- Aeropuerto Internacional de Albrook "Marcos A. Gelabert"Airport3.7 km
- Aeropuerto Internacional Panamá PacíficoAirport11.2 km
- Calle Eusebio A. MoralesBus356 m 4 min walk
- Calle GuatemalaBus418 m 5 min walk
- UNHIPABus497 m 6 min walk

Stay rules
Important conditions for your stay