Tanya B.
We left in the middle of our first night. My mother had bed bug bites on her back, and the other room the staff offered wasn't any better. The sheets and mattresses were damp, the room was dirty, and the towels and sheets had holes. This place needs a full renovation and new supplies. When I first opened the door, I thought it looked awful and nothing like the photos on Instagram. I tried to put that aside because we were on vacation and only needed somewhere to sleep and shower, but after exploring the area we came back late and found the conditions. We had booked through Klook for two double beds and one single, but got two singles and one double. Staff blamed Klook when we asked. The location is close to everything, but getting there means walking down a very dark, sketchy alley that felt scary alone at night. Wi-Fi only worked in the lobby. We paid a little more for another hotel with breakfast every day and two pools overlooking the beach. Island inn was a waste of money. Don't stay here.
