Maya S.
The air conditioning barely worked, so after our long flight from Manila we couldn’t get any rest. We’d booked two rooms for five days in May 2025, but both were on the top floor with no elevator, and we had to haul our luggage up ourselves. Staff helped with only the smallest bag even though the property wasn’t full. The rooms, kitchens, and areas outside were filthy. There was a strong, awful smell like cockroach urine, and my mother’s room smelled bad too. Our window looked out onto a garbage area. We ended up moving to another hotel for the rest of the trip, despite having already paid. It was a very disappointing start to our first Boracay visit, and we hope the property takes this feedback seriously and fixes these problems.

