Citadines Cebu City
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 14:00
- Check-out
- Until 12:00
- Parking
- Available
- Breakfast
- Available
- Extra bed
- PHP 2300 per guest/night
- Reception
- 24/7
- Accessibility
- Wheelchair accessible
- Late checkout
- Available for a fee
- Luggage storage
- Available
- Languages
- English, Multi-language staff
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Room Information
Rooms
Executive Double Studio
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- dining-area
- fridge
- hairdryer
- iron
- kitchen
- private-bathroom
- safe
- tea-or-coffee
- toiletries
- wi-fi
Add your dates to see current rates.
1 / 4 1 Bedroom Executive Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- bathrobe
- desk
- dining-area
- fridge
- hairdryer
- iron
- kitchen
- private-bathroom
- safe
- tea
- tea-or-coffee
Add your dates to see current rates.
1 / 3 1 Bedroom Premier Double room
- 2 guests
- full double bed
- Private bathroom
- air-conditioning
- desk
- dining-area
- fridge
- hairdryer
- iron
- kitchen
- private-bathroom
- safe
- tea
- tea-or-coffee
- toiletries
Add your dates to see current rates.
1 / 2 Executive Twin Studio
- 2 guests
- twin beds
- Private bathroom
- air-conditioning
- desk
- fridge
- hairdryer
- iron
- kitchen
- microwave
- pillows
- private-bathroom
- safe
- shower
- slippers
Add your dates to see current rates.
Guest reviews
Recent reviews shared by hotel guests
Duff S.
As Ascott members, we chose this place in Cebu expecting the service we’re used to at Ascott BGC and Makati, where it’s always been 10/10. Citadines is under Ascott, so we arrived with high expectations, and this stay was a real disappointment. We reached the hotel around 12:30 PM and were told the room needed its “finishing touches.” We knew it was before standard check-in, but the wait was almost an hour, and I fell asleep in the lobby. A clearer estimate would have helped. At check-in, nobody offered to help with our luggage, something we’ve consistently had at other Ascott properties. Service also felt uneven. Staff seemed especially warm and accommodating with foreign guests, while we felt we got less attention. We’ve never had this experience at other Ascott properties, which made it all the more disappointing. We value the brand and hope the feedback is taken constructively.
carla S.
The location is nice, though you have to walk to reach the Capitol area. Our room was tidy and had no bad smells, and the bath towels were replenished. Still, the carpets looked light brown instead of white and seemed due for a deep clean. There were broken pieces on both the door and in the bathroom. It also didn’t seem to get vacuumed regularly, and the dishes hadn’t been washed, though I’m not sure if that’s part of the service. Breakfast was decent overall, but the bacon was inconsistent, sometimes good and often not.
mara F.
We really enjoyed our 3 night stay. The staff were friendly and helpful, and the cocktails by the bar/pool were lovely. It’s a great base for seeing Cebu’s sights, and having washing /dryer facilities was a bonus. Breakfast next door at the cafe /restaurant was excellent; we had dinner there one night too, and the food was delicious. Norman the table organiser was so helpful and had a big personality.
Aaron M.
The city view was a nice extra, especially with Cebu lighting up at night, and the elevators were quick when we were coming and going. Our room at Citadines had its own kitchen and plenty of space, so it felt like a little home where family or friends could cook, spend time together, and have slow mornings without feeling cramped. A convenient, comfortable staycation spot with a bit of city magic.
Gladys V.
The one-bedroom apartment was thoughtfully set up. It wasn’t very large, but it had the little things that made it comfortable and functional. The location was convenient too, with Robinsons Galleria Cebu attached to the property, plus restaurants, groceries, 7-Eleven, coffee shops, and a large Filipino restaurant nearby with great local food. From the moment we arrived, reception and the staff were warm and welcoming. They even told us about a promotion and helped cancel our Booking.com reservation so we could get the better deal. That extra help was much appreciated.
Amenities
Everything available at this property
General Services
72 available- ATM
- Shopping on site
- Air conditioning
- Elevator/lift
- Smoke Free Property
- Heating
- Security guard
- Express Check In/Check Out
- Garden
- Television in lobby
- Fire Extinguisher
- Reception desk
- Room service
- Indoor Fireplace
- Smoke Detector
- Ironing
- Luggage storage
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Wake Up Service
- Telephone
- Cafe
- Microwave oven
- Shuttle
- Car rental
- Airport transportation
- Tour assistance
- Sun Deck
- Year of construction
- Total number of rooms
- Number of floors (main building)
- Twin rooms
- Double rooms
- Suites
- Apartments
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Nearest Bus / Metro Stop
- Airport
- Harbour
- Entertainment Area
- 24 Hour Reception
- Check In Hour
- Check Out Hour
- Late Check Out
- Mobile phone coverage
- Local and international calls
- Car hire
- Transfer service
- Airport Shuttle
- Laundry service
- Launderette
- Multilingual staff
- 24 Hour Security
- Bellboy service
- Air conditioning in public areas
- Fireplace
- Hotel safe
- Currency exchange facilities
- Lift access
- Concierge
- Luggage room
- Clothes dryer
- Library
- Café
- Non Smoking Area
- Smoking area
Accessibility
3 available- Accessibility features
- Wheelchair Accessible
- Accessible rooms
Internet
2 available- Free Wi Fi
- Wi Fi
Parking
5 available- Parking
- Parking nearby
- Car park
- Secure parking
- Valet parking
Meals
9 available- Coffee/tea for guests
- Breakfast
- Restaurant
- Kitchen
- Bottled water
- Kettle
- Dining area
- Electric kettle
- Bar
Business Services
4 available- Business center
- Fax and copy machine
- Meeting and presentation facilities
- Conference Hall
Pool and beach
3 available- Swimming pool
- Outdoor pool
- Beach
Sports
2 available- Golf course
- Gym
Children
1 available- Babysitting service
Room Amenities
12 available- Non Smoking Rooms
- Fridge
- Family room
- Cable TV
- Hairdryer
- Shower
- Wardrobe/Closet
- Bathrobe
- Alarm clock
- Slippers
- Toiletries
- Family rooms
Languages
2 available- English
- Multi Language Staff
What's nearby
Explore attractions, restaurants and transport around the hotel
242 m 3 min walk
9.4 km
587 m 7 min walk
20 m 1 min walk
Attractions
20- Sky Experience Adventure587 m 7 min walk
- University of San Carlos Museum1.5 km 19 min walk
- Museo Sugbo1.7 km 21 min walk
- Yap-San Diego Ancestral House1.9 km 23 min walk
- Casa Gorordo Museum1.9 km 23 min walk
Restaurants
20- Abaca Baking Company20 m 1 min walk
- Smoke Stack32 m 1 min walk
- Mia and Aven's Halang Halang de Iligan36 m 1 min walk
- Sugbro36 m 1 min walk
- Sunburst Fried Chicken Base Line Center40 m 1 min walk
Transit
20- Mactan–Cebu International AirportAirport9.4 km
- Jose Rizal Memorial LibraryBus242 m 3 min walk
- Capitol BRT StationBus309 m 4 min walk
- Cebu Doctors HospitalBus319 m 4 min walk
- Mango SquareBus337 m 4 min walk

Stay rules
Important conditions for your stay
Fees and optional services
Extra beds
Extra bed (1 available) - Extra charge may apply
Deposit
Deposit required