Azure Resort Condo Staycation Paranaque

The room was dirty when we got in, with cockroaches and a visibly soiled bedsheet. We tried to make the stay worthwhile by using the wave pool. As for check-in, I’d paid in full by credit card online two weeks beforehand and had an email confirming it. Still, on arrival I was asked to pay for the whole room again, effectively doubling the rate. Even after I showed the confirmation and receipt, the staff insisted I pay to secure the room. I paid a second time, reluctantly. The staff were courteous, but seemed unprepared to deal with the problem.

We booked two nights at an agreed price, but on arrival they wanted to charge us more. When we said they should honor the rate we had booked, they said it wasn’t the correct price and insisted on extra payment. We told them to cancel the reservation. This feels like a scam.

Ms. Jen made check-in easy and was always around when we had a question or request. She was so accommodating that we felt at home. The unit itself was clean, really nice, and had everything we needed, including a PS5 and board games. The thoughtful details made it comfortable, and we enjoyed the whole stay. Definitely looking forward to coming back! 💗✨

Our stay at St. Tropez Tower was okay so far.