Krak Apartments
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 10:00
- Luggage storage
- Available
- Smoking
- Smoke-free
Guest reviews
Recent reviews shared by hotel guests
Gareth H.
The apartment we were given was a complete mess, even though the cleaner had apparently just left. They offered us another one, but that was just as dirty and was already occupied. Staff did very little to sort things out and didn’t seem to care at all. Our 30th birthday trip was nearly ruined, and nobody should be treated that way. I’m only giving one star so I can post this; it would be a big fat zero if I could. We’d booked based on the online photos and the promise that we’d get the room we’d actually selected. After collecting the keys, we had to walk about 2 miles to the apartment. The directions were poor, and the building had very poor signage. None of that was mentioned when we booked.
Fiona B.
The apartment had good equipment, but neither my husband nor I slept because of our back problems. The bed was rock hard and stretched across the width of the room, which made it really difficult to get into. We wouldn’t come back.
Peter W.
Getting the key didn’t work because the box by the door was empty. The place was freshly renovated and close to the center, but it felt a bit cold, and there was no shower gel in the bathroom.
María T.
Customer service was nonexistent. They didn’t answer the phone during the night, so we ended up sleeping on the floor. After a very long day, we arrived expecting to rest and found both the bed frame and sofa bed broken. This was the worst place we’ve stayed in Europe so far.
Marius P.
The location was a real plus, about 10 minutes from the main square and a żabka grocery store, and it was one of the cheaper choices. There was a high ceiling, a functional kitchen, nice modern style, good lighting, plenty of leg room, WiFi, and all the basic amenities. There was even one Jesus picture. The problems were hard to miss: dirty walls and floor, and a bathroom that smelled awful unless you ventilated it constantly. There weren’t enough windows or ventilation, and the floor color was a poor choice. Usually there were only one or two outlets per bedroom. There was no A/C, and only two of the three fans worked. The WiFi stopped working on our third night. Construction workers were working right outside the windows, which wasn’t mentioned in the apartment description. We were a bit scared when we first came in, but after a couple of nights it felt adequate for the price. 3/5.
Amenities
Everything available at this property
General Services
12 available- Elevator/lift
- Smoke Free Property
- Ticket assistance
- Express Check Out
- Dishwasher
- All Spaces Non Smoking (Public And Private)
- Reception desk
- Iron and board
- Luggage storage
- Microwave oven
- Airport transportation
- Tour assistance
Internet
1 available- Free Wi Fi
Meals
3 available- Coffee/tea for guests
- Restaurant
- Kitchen
Business Services
1 available- Conference Hall
Room Amenities
2 available- Hairdryer
- Toiletries
What's nearby
Explore attractions, restaurants and transport around the hotel
46 m 1 min walk
114 m 1 min walk
439 m 5 min walk
53 m 1 min walk
Attractions
20- Planty439 m 5 min walk
- St. Mary's Basilica654 m 8 min walk
- Lustrzany Labirynt665 m 8 min walk
- MNK Sukiennice786 m 10 min walk
- St. Florian's Gate811 m 10 min walk
Restaurants
20- Incredible Pizzeria53 m 1 min walk
- Vietnam Food56 m 1 min walk
- Przystanek Pierogarnia67 m 1 min walk
- Indian flame wielopole76 m 1 min walk
- Cafe Boutique97 m 1 min walk
Transit
20- Międzynarodowy Port Lotniczy im. Jana Pawła II Kraków-BaliceAirport11.6 km
- Hala Targowa 71Bus46 m 1 min walk
- Hala Targowa 02Bus102 m 1 min walk
- Hala Targowa 72Bus113 m 1 min walk
- Hala Targowa 02Tram114 m 1 min walk

Stay rules
Important conditions for your stay