Privilege Suites
About this property
Popular facilities
See all facilitiesGood to know
- Check-in
- From 15:00
- Check-out
- Until 11:00
- Pets
- Not allowed
- Luggage storage
- Available
- Languages
- Spanish, English, Polish
- Smoking
- Smoke-free
- Children
- Family friendly
- Room types
- 4
Guest reviews
Recent reviews shared by hotel guests
Peter W.
The apartment was clean and in a lively spot near Plac Nowy, but the serious problems outweighed that. The listing said there was air conditioning, but it didn't work, leaving the apartment stifling. Opening the windows only brought in constant noise from the bar across the street. The safe was broken too. When I pointed out that it had been advertised, the host denied it was in the listing, even though it was there. The worst incident was the glass shower door, which exploded as my wife tried to open it. She had cuts on her arm, chest, and foot, and it was uncertain whether she would need hospital treatment. The host showed no concern, blamed us, and demanded 1,000 PLN for repairs. I sent photos showing the failed hinge; only then did they back down, admit fault, and apologize. Even after that, they offered no compensation and threatened to take the matter to Booking.com if we didn't pay. This was dangerous, dishonest, and deeply unprofessional, not merely an inconvenience. A host who treats injured guests this way shouldn't be trusted. The first one-star review I've ever written, and it was fully deserved.
Katarzyna J.
The apartments look attractive in the photos, and they really are, but the place was a bit too cold because of its lofty look. We asked in a message to stay another night in the same apartment. The booking that came back for that night had a different apartment number, though the key safe code was the same. Nobody ever answered our calls or texts. The TV had no signal. Things can go wrong, even AI, but there is still plenty to improve.
Ethan C.
The apartments are on a quiet street, surrounded by places to eat. It's about a 10-minute walk to either the main town or the main mall. The rooms are modern and clean, and the team were all friendly, cheerful, and willing to help with anything. I couldn't fault the place and would come back in a heartbeat. Couldn't have asked for more.
michael H.
We had a lovely, welcoming stay and will definitely return. The rooms are stunning, the street is quiet, and it was great value. There was a loose bathroom tile, which wasn't a big deal; we mentioned it so they could fix it after we checked out. Instead, someone knocked at the door and brought us a basket of sweets and chocolate as an apology. Thanks for a pleasant stay. Book before the rooms run out 🙂🙂
Krzysztof N.
It's a lively but peaceful neighborhood, with plenty of bars and restaurants nearby and the city center about a 20-minute walk away. The apartments have a great design and are well equipped. Just remember, this isn't a hotel, so don't expect housekeeping or hotel-style services.
Amenities
Everything available at this property
General Services
26 available- Air conditioning
- Elevator/lift
- Currency exchange
- Smoke Free Property
- Heating
- Ticket assistance
- Express Check In/Check Out
- All Spaces Non Smoking (Public And Private)
- Outdoor furniture
- Room service
- Linens
- Laptop safe
- Iron and board
- Ironing
- Laundry
- Safe Deposit Box
- Concierge services
- Dry Cleaning
- Luggage storage
- Iron
- Coffeemaker
- Airport transportation
- Transfer services
- Polish
- Tour assistance
- Family/Kid Friendly
Accessibility
1 available- Upper floors accessible by elevator
Internet
1 available- Free Wi Fi
Parking
2 available- Parking
- Parking nearby
Meals
4 available- Coffee/tea for guests
- Restaurant
- Bottled water
- Kettle
Business Services
2 available- Fax and copy machine
- Conference Hall
Pool and beach
1 available- Beach/pool towels
Sports
1 available- Free bicycle rental
Children
1 available- Kids' TV Networks
Pets
1 available- Pets Not Allowed
Room Amenities
12 available- Non Smoking Rooms
- Soundproof rooms
- Fridge
- Family room
- Cable TV
- TV
- Hairdryer
- Shower/Bathtub
- Shower
- Wardrobe/Closet
- Bathrobe
- Toiletries
Languages
2 available- Spanish
- English
What's nearby
Explore attractions, restaurants and transport around the hotel
238 m 3 min walk
239 m 3 min walk
632 m 8 min walk
4 m 1 min walk
Attractions
20- Father Bernatek’s Bridge632 m 8 min walk
- Wawel Royal Castle-State Art Collection790 m 10 min walk
- Wawel Cathedral806 m 10 min walk
- Ghetto Heroes Square850 m 11 min walk
- Dragon Statue895 m 11 min walk
Restaurants
20- HIGH LEVEL4 m 1 min walk
- Cubaneo5 m 1 min walk
- Hana Sushi32 m 1 min walk
- Pistacchio45 m 1 min walk
- Megiddo Cafe & Bakery51 m 1 min walk
Transit
20- Międzynarodowy Port Lotniczy im. Jana Pawła II Kraków-BaliceAirport11.6 km
- Miodowa 02Bus238 m 3 min walk
- Miodowa 02Tram239 m 3 min walk
- Miodowa 01Bus244 m 3 min walk
- Miodowa 01Tram244 m 3 min walk

Stay rules
Important conditions for your stay