Starter Apart Wrocław

The photos give a very different impression. The rooms are tiny, and getting to the bed means using a ladder. There wasn't a hair dryer or even shampoo. I'd look for somewhere else.

We arrived to find a dirty room with one bed and a sofa, although I'd booked a room advertised with two beds for my wife, our 9-month-old baby, and me. When I asked to cancel, the receptionist said not to do it through Booking.com and promised a refund within 14 days if I sent a written request. I followed that advice and left, then got an email saying they would not refund me. We were misled about the room and left after being told we'd get our money back. I found the whole experience unprofessional and dishonest, and wouldn't trust the staff.

I only stayed for two days, but the price for what you get was the best I could find. The room was clean and had a great view, and the location worked well. The 24/7 reception made checking in after midnight easy, and the staff were very polite. A really cool stay for a fantastic price 👌.

The place looked nothing like the photos. It was old and ugly, and our room had no bed, only a mattress on the floor. There was a really bad smell, and I don't know why they show pictures from other hotels.