Marina R.
The location was handy, close to the funicular and the city center, and the property itself was nice and well kept. The stay was frustrating, though. There was no usable internet from the first day. Neither of the two TVs could be used without it, and we needed a connection for work. We contacted the staff repeatedly and got no reply. At the end, they gave us a password for another WiFi network that also didn’t work, then asked us to leave a good review. That felt hypocritical. At 300 euro a night, I expected basic internet and at least a response to our messages. We also weren’t told clearly on the website that breakfast would be pre-packed each day with no choice. Most of what was provided was either something we couldn’t eat or didn’t like, so it felt like a waste of money and food. The host should make it clearer what breakfast includes. There was nowhere to store clothes or luggage, with no shelves or wardrobe. Our bags took up half the room, and our clothes ended up spread around the place.
