WOT Costa da Caparica Soul

We had a family room with a very nice king size bed, and our stay was lovely. The breakfast was fine and got refilled quickly, so there was enough, though it was a bit standard and I missed having eggs or bacon. Hotel guests have three reserved parking spots, which is great. The staff were friendly and helpful, and happy to chat and share information about local activities.

We had a wonderful stay at this hotel. The room was clean, and the staff were so friendly and welcoming. We also enjoyed the breakfast buffet. Exploring the local beaches gave us a more authentic Portugal experience than the really touristy areas. Would recommend!

Dust made the room unbearable for me. My eyes turned red and itchy, and I could barely sleep because of my dust allergies. The bedding and the room's general condition were disappointing too, and it wasn't the standard I expected. I'd booked two nights but left after the first. I asked reception about switching rooms or getting a refund for night two, but they said the hotel was full and wouldn't offer compensation. The room also felt very dusty, so anyone with dust allergies should probably avoid this place. I wouldn't stay here again.

The room wasn't properly cleaned, and the staff weren't friendly. They also didn't speak English at all. I wasn't allowed to take food or drinks up to my room, so I had to consume everything downstairs in the eating area. The breakfast choices were poor and not worth the extra payment. I stayed during the first week of August, and one night people got into a fight in the street and threw a bucket into my room, putting my life in danger. The door was broken and wouldn't close properly, so I had to slam it every time. It was a horrible experience, and I don't recommend this hotel.